TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

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  1. Bangkok Bear 0 Reputation points
    2023-02-08T20:07:44.2266667+00:00

    Could anybody guide me about the discrete TPM? Like how to do , something like that. I'd really appriciate that since a lot of you guys said that the system seems stable since you have it, I'm truly thankful.

    Here're my symptoms

    -Always crashes(BSOD) when I launch steam games, I'm kinda sure it happens with games launched via DirectX, this is the main problem(9/10 of crashes), my pc always crashes after 2-4 minutes after launching

    -Got crashes(BSOD) when I download/update games, however it happens much less frequent than lauching games

    -Also having Random crashes out of nowhere sometimes

    -The only BSODs that happen is WHEA UNCORRECTABLE ERROR

    -Just in case, I don't know if it's about the BSOD, I also have this Error

    Event 1010 ModernDeployment-Diagnostics-Provider

    Autopilot.dll WIL error was reported.

    HRESULT: 0x80070491

    File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 191

    Message: NULL

    Thank you

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  2. Yves Geiser 21 Reputation points
    2023-02-09T07:39:03.5633333+00:00

    You need to check if your mainboard has the option for a descrete TPM module. This is how I fixed it more then a year ago. My X570 has a plug for a descrete module. So I bought this one extra. That solved all my problems once and for all. Check your manual for the MB and search for TPM. Those modules are quite generic and you get them for a few bucks.

    Even I am happy now with my 5800x3d but for me the next interation will be Intel again. Simply because I never had any issues for years. The word troubleshooting came back when I switched to a full AMD build.

    Sure it is less expensive, but you get what you pay for. And something that has to last some years, should get to maintenance and service and mainly NO troubles. Good example is the drivers for the AMD 6k series.. haven't seend any updates for weeks. Feels like you are using old HW.. but it isn't at all. I consider old HW as 4-5 years old.

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  3. PestFest 0 Reputation points
    2024-03-26T21:37:52.2433333+00:00

    Hello,

    I was really hoping that a tpm module would help me after reading all of this. I have the same problem and my tpm module came today, but windows 11 doesn't recognize it. It is activated in the bios. It is an MSI module for my MSI B550 Unify-x board. I could cry, I just want a stable system. While I was writing this message I had another crash.

    Does anyone else have an idea?

    Update from August 2024: I upgraded to a Ryzen 7800X3D with a MAG X670E TOMAHAWK WIFI board and haven't had any problems since. With the old board I was able to eliminate the problems by completely disabling tpm.

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  4. Jorge Filho 5 Reputation points
    2024-09-05T19:49:23.68+00:00

    Just for the record, this thread recently turned 3 years old.I read this whole thread, because I'm having this damn problem that haunts all of us, I learned something along the way. In my case the problem appeared after the KB5041585 update released in August this year for Windows 11 23h2, it was certainly a coincidence, but I thought it was the culprit until I started researching and discovered this forum and several other much older ones. Then I realized that this problem isn't new and the way it's going, there's no solution from Microsoft or AMD, frankly I don't know who's to blame, I particularly blame them both.

    Well, I've tried the various tips on this and other forums and like many here the problem returns, absolutely NOTHING has solved the situation, the only thing I haven't tried yet is buying a spare TPM module to plug into my motherboard. I've left this as a last resort. I'm going to buy the TPM module. If it solves my problem or not, I'll report back here.

    For all intents and purposes my configuration is:

    CPU: AMD Ryzen 5 3600 Six-Core Processor 3.6GHz

    MOBO: Gigabyte Technology AB350M-DS3H V2 (rev 1.1) BIOS ver F54c

    RAM: 4x-XPG Gammix D10 8GB

    GPU: ASUS Dual GeForce RTX 2060 OC EVO Edition 6GB // SSD 970 EVO Plus 500GB NVME

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