TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

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  1. JJRickmorty 1 Reputation point
    2021-12-02T22:55:31.873+00:00

    Same problem, 2-month old AMD 5950x build on a Gigabyte X570s Aero G Motherboard, running Windows 10 Pro

    The problem appeared today and I'm constantly getting BSODs. I have not run Win 11, only Win 10 Pro. Is there any solution?

    SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-F36SB38$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Thu, 02 Dec 2021 22:39:51 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: fa9e81aa-cc30-4471-8116-9021c1681cda

    Method: GET(141ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

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  2. Paul Jacques 1 Reputation point
    2021-12-04T01:22:25.7+00:00

    I have turned fTMP off in the BIOS (I have Gigabyte B550 board), I think it was hiding in Misc. BIOS menu, so look in there. On reboot I had to go through Win10 PIN creation again, so make sure you have your Microsoft email available through another computer because MS sends you a code to start the PIN creation process. You can also log in using your MS account password, just make sure you have these credentials to hand before turning fTMP off.

    I also went a stage further a did a chkdsk /r /v (needs reboot) to check for any disk errors that may have been caused by the crash. Takes a long time so do it over night.

    Can't say if if turning fTMP off has worked yet, as I only completed this 10 mins ago. Good luck.

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  3. Va1era42 1 Reputation point
    2021-12-04T11:57:10.943+00:00

    gigabyte a320m s2h v2 with T53b BIOS (v2 means that this is B350 chipset)
    Ryzen 3 2200g + 16gb (8gb x2) tanbassh ddr4
    Same issue
    It started about ~1.5 month ago on windows 10 but system crashed maybe once a week, but now it's a real problem.
    I tried last version windows 10 and windows 11, same thing (Yeah, my processor is not compatable with Win11, but there is fTPM thing in BIOS and its working)
    If I swap my RAM (leave only one stick of RAM) it helps for some time (but it's non a hardware issue, isn't it?)
    I can easily call this error (and system crash) by using linpack x64 stress test, it takes about 2-3 minutes with 2 stiks of RAM, and 5-30 minutes with 1 stick of RAM.
    And one REALLY strange thing that I notiсed: when I plug my usb rgb strip, system can crash very soon. (Why? How?). Maybe someone will test the same with something USB that consume a lot of power.

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  4. Reconfine 16 Reputation points
    2021-12-04T23:10:32.85+00:00

    Tried everything on this thread to try and get the system to stabilise:

    • Flashing BIOS to latest version
    • Enabling / Disabling fTPM
    • Clean installs of Win 11, Win 10
    • Latest insider builds of 10 & 11. Still regular crashes - pretty much every time error log fails to dump, so not much to go on.

    Have stabilised my system now by:

    • disabling fTPM in the BIOS
    • Clean install of Win 10
    • Crashes persisted, Noticed that the following warning was being thrown before crashes happened

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    https://answers.microsoft.com/en-us/windows/forum/all/the-machine-default-permission-settings-do-not/896914b5-e147-487f-8080-6688962a42ed

    which links to this article with a solution involving editing the registry. Ran through this, and it appears to have fixed the crash?

    https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/error-event-id-10016-distributedcom/130522d2-beac-4495-980a-65e1e3279901

    Have managed to get a stable version of Win10 running for the last 7hrs after following the above.

    Hope this helps someone.

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  5. Paul Haywood 26 Reputation points
    2021-12-10T17:11:32.207+00:00

    having completely reinstalled windows 10 on one drive and windows 11 on another to see if i can work out a fix, i was getting a WHEA error on 10 and SCEP error on 11, i also updated my cpu heatsink and fan as i believed original setup was drawing to much power to cool the cpu, once installed i had no problems and have had 5 days of unlimited game play.

    today though whilst playing sniper contracts 2 it crashed on Win 11 with the SCEP error

    SCEP Certificate enrollment initialization for WORKGROUP\HAPLO-2021$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Fri, 10 Dec 2021 17:02:35 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: 69a45847-9f13-42a8-8260-b3454caf3adc

    Method: GET(156ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

    will now have to look back and see what has changed since yesterday.

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