TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

94 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Reconfine 16 Reputation points
    2021-12-04T23:10:32.85+00:00

    Tried everything on this thread to try and get the system to stabilise:

    • Flashing BIOS to latest version
    • Enabling / Disabling fTPM
    • Clean installs of Win 11, Win 10
    • Latest insider builds of 10 & 11. Still regular crashes - pretty much every time error log fails to dump, so not much to go on.

    Have stabilised my system now by:

    • disabling fTPM in the BIOS
    • Clean install of Win 10
    • Crashes persisted, Noticed that the following warning was being thrown before crashes happened

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    https://answers.microsoft.com/en-us/windows/forum/all/the-machine-default-permission-settings-do-not/896914b5-e147-487f-8080-6688962a42ed

    which links to this article with a solution involving editing the registry. Ran through this, and it appears to have fixed the crash?

    https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/error-event-id-10016-distributedcom/130522d2-beac-4495-980a-65e1e3279901

    Have managed to get a stable version of Win10 running for the last 7hrs after following the above.

    Hope this helps someone.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Va1era42 1 Reputation point
    2021-12-04T11:57:10.943+00:00

    gigabyte a320m s2h v2 with T53b BIOS (v2 means that this is B350 chipset)
    Ryzen 3 2200g + 16gb (8gb x2) tanbassh ddr4
    Same issue
    It started about ~1.5 month ago on windows 10 but system crashed maybe once a week, but now it's a real problem.
    I tried last version windows 10 and windows 11, same thing (Yeah, my processor is not compatable with Win11, but there is fTPM thing in BIOS and its working)
    If I swap my RAM (leave only one stick of RAM) it helps for some time (but it's non a hardware issue, isn't it?)
    I can easily call this error (and system crash) by using linpack x64 stress test, it takes about 2-3 minutes with 2 stiks of RAM, and 5-30 minutes with 1 stick of RAM.
    And one REALLY strange thing that I notiсed: when I plug my usb rgb strip, system can crash very soon. (Why? How?). Maybe someone will test the same with something USB that consume a lot of power.

    Was this answer helpful?

    0 comments
  3. Paul Jacques 1 Reputation point
    2021-12-04T01:22:25.7+00:00

    I have turned fTMP off in the BIOS (I have Gigabyte B550 board), I think it was hiding in Misc. BIOS menu, so look in there. On reboot I had to go through Win10 PIN creation again, so make sure you have your Microsoft email available through another computer because MS sends you a code to start the PIN creation process. You can also log in using your MS account password, just make sure you have these credentials to hand before turning fTMP off.

    I also went a stage further a did a chkdsk /r /v (needs reboot) to check for any disk errors that may have been caused by the crash. Takes a long time so do it over night.

    Can't say if if turning fTMP off has worked yet, as I only completed this 10 mins ago. Good luck.

    Was this answer helpful?

  4. JJRickmorty 1 Reputation point
    2021-12-02T22:55:31.873+00:00

    Same problem, 2-month old AMD 5950x build on a Gigabyte X570s Aero G Motherboard, running Windows 10 Pro

    The problem appeared today and I'm constantly getting BSODs. I have not run Win 11, only Win 10 Pro. Is there any solution?

    SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-F36SB38$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Thu, 02 Dec 2021 22:39:51 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: fa9e81aa-cc30-4471-8116-9021c1681cda

    Method: GET(141ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

    Was this answer helpful?

  5. Paul Jacques 1 Reputation point
    2021-11-29T08:52:35.51+00:00

    Newly built PC, fully updated Gigabyte BIOS\ drivers, Rizen 7 5800x W10 21H1 start-up error-

    "The authority "amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net" does not exist"

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.