TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Reza-Ameri 45,891 Reputation points Volunteer Moderator

2021-09-02T14:52:23.927+00:00

What version of Windows are you using?
Are you running Windows 11?
Arun Kandasamy 131 Reputation points

2021-09-02T14:54:02.297+00:00

Yup Win11 21H2 build 22000.168
Norm Geltz 171 Reputation points

2021-11-16T21:34:28.69+00:00

Evidently this issue has been resolved with the latest Dev-Build update (yesterday, Monday, Nov 15, 2021). I run Insider Editions therefore I cannot validate since I'm generally several days behind the Dev-Build OS updates. None-the-less, I wanted to share this information. The individual who posted did not indicate what the Dev-Build number is. Be patient is all I can say.
hakuma26 6 Reputation points

2021-11-17T06:09:41.543+00:00

Thanks for information. I will try this right away. I'll report the result here.
hakuma26 6 Reputation points

2021-11-17T08:55:29.267+00:00

I installed Windows 11 Insider Preview 10.0.22499.1010 (rs_prerelease) and tried it. Scep amd-keyid errors gone yes. But I'm still experiencing crashes in Red Dead Redemption. Windows Event viewer no longer has previous scep errors. There are no errors with the crashes I've had after the update either. I need to test more.
Starfinger 1 Reputation point

2021-11-20T16:00:07.08+00:00

I wanted to provide some insight and hopefully some useful links. I troubleshooted my pc as much as I possibly could. I do not remember exactly when the the problem started but I do remember I was trying to fix an issue while playing CODMW. The game would suddenly crash every now and then. It would allow me to play a few hours sometimes so it wasn't so bad. But at times the game would crash pretty quickly or when in an intense situation so I decided I wanted to address it. I started troubleshooting the issue. I reinstalled drivers, clean OS install, game scan/repair, updated the bios, upgraded memory, and messed with some backend game settings. After reading a ton of articles regarding this issue I am under the assumption that Microsoft has to issue an update to fix this issue, or has someone found the solution?

Today I will be reseating the graphics card, cpu and rolling back the BIOS but I highly doubt this will solve the issue. My last option is to upgrade the CPU.

Please feel free to only respond with useful links.

Azure Attestation Workflow:
https://learn.microsoft.com/en-us/azure/attestation/workflow

TPM Key Attestation
https://learn.microsoft.com/en-us/windows-server/identity/ad-ds/manage/component-updates/tpm-key-attestation

Blog about TPM Part 1
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhh-tpm-provisioning/

Blog About TPM Part 2
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhhh-tpm-intel-happyness-part-2/

Blog about TPM Part 3
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhhh-tpm-amd-happyness-part-3/
Giovanni Galati 1 Reputation point

2021-12-13T23:41:16.91+00:00

So i started getting this error after upgrading from the 2700x to the 5950x, It seemed to crash my pc every few hours but I stopped it from crashing by running OneDrive. Now every time i try to open the hideout in Tarkov it crashes everytime. Not sure what the issue is but it never happened on my old CPU.
Maison da Silva 8,151 Reputation points MVP

2021-12-18T14:59:55.733+00:00

Problem is fix in dev?
Norm Geltz 171 Reputation points

2022-01-09T22:30:29.557+00:00

I ran down this issue for some time. This is a follow-up to my resolution. The issue was the result of my graphic card driver was not up-to-date. ASUS PRIME x470-PRO (mobo), BIOS Ver. 5861, AMD Ryzen 5 2600x, NVIDIA GeForce GT1030. I purchased my GT1030 from Gigabyte. The correct driver was recently (Dec 15, 2021) updated on Gigabyte website. Since installation of the up-to-date graphic card driver, the issue has been resolved - complete attestation, no TPM SCEP Certificate enrollment error w/ Evend ID 86 i.e. complete resolution.

NOTE: Double-check ALL h/w drivers not simply via Windows Update, double-check all h/w drivers from the device manufacturer where you purchased the h/w device - this is critical. Good Luck.
Bharath 1 Reputation point

2022-01-30T07:46:58.093+00:00

I found a temporary fix , whenever you go into the bios and boot from there this error occurs , so just shutdown your pc and do a normal boot by pressing power key ,it doesn't cause this issue
gameinn 1 Reputation point

2022-02-05T17:19:14.677+00:00

I'm running the latest Windows 11 dev build. I'm still getting this error at start up.
gameinn 1 Reputation point

2022-02-05T22:34:57.047+00:00

I am almost certain this is still an issue in latest release preview, almost as if they regressed it or something. Can anyone confirm?

This should show all the relevant info: https://i.imgur.com/btf3Rly.png
Lourens Nel 1 Reputation point

2022-04-04T20:32:55.967+00:00

I have the same problem and pc restart when this happens.
zedd2 6 Reputation points

2022-09-12T08:31:39.077+00:00

If you visit the following website in a browser, note the message https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep

Its the server, not your computer.
Yanko Ilkov 1 Reputation point

2022-10-16T11:44:26.253+00:00

i lost all audio when this error acerd what should i do cuz i don't really want to upgrade to win11
JDT 11 Reputation points

2022-10-26T20:53:25.937+00:00

Its October 26,2022 and this problem still happening! What are they doing?
I have tried to update my BIOS supposedly for this TPM fix and it still doesn't work Im stil getting Critical Process Died with this event SCEP Cert enrollment initialization b.s everytime I launch a game! I have reset and performed clean windows install 2x i have updated all drivers i have benchmarked all hardware everything passed i took my tower to microcenter for them to only charge me 250$ for something that they couldn't fix. This is just it, when i upgraded to Windows 11 which i fully regret now. what a dumb update man. did anyone figure out a complete true fix for this? or should i just go back to windows 10 where everything was running smoothly?

I have AMD "Ryzen" 7 5800x
Tuf RTX 3080.
Im giving up with Microsoft man.
sam moss 1 Reputation point

2022-10-26T21:40:51.673+00:00

All I can say is I was getting those TPM errors in Windows 10 also. I turned TPM off in BIOS settings and have kept the BIOS firmware up to date (Asus) and I stopped getting those errors.
For Windows 11 users that have TPM embedded on the MoBo they (MS) seemingly have not worked out all the bugs and as usual all you get on the forum is the same generic answers that we all know by heart.
GoldenVenom 26 Reputation points

2022-10-28T00:02:08.79+00:00

Here we go again!
I had the same problem with my 5800x (made some comments in this thread) and it was magicaly gone some day. NBow i upgraded to 7950x.. and here we go again! SCEP-Error back.
P S 1 Reputation point

2022-11-16T01:14:40.94+00:00

I changed the Power Options back to "Balance (recommended)" and the symptom stopped since yesterday.
Jamie walker 1 Reputation point

2023-01-08T21:56:03.22+00:00

To Norm G/Ian R

I am ecperienceing the same issue with a new build sam errors and events etc. But I am reluctant to upgrade to windows 11 as it appears to still be buggy is this the only option?
Ken Wu 0 Reputation points

2023-01-13T02:23:22.6133333+00:00

I have the same issue since 2022/12/7(the day of the new installation Windows11 on my whole new PC)
I am surprised that this problem has been so long and may still happen to the latest HW+OS.
(AMD 7950x + B650 (B650M AORUS ELITE)
Ali Malik Gürbüz 0 Reputation points

2023-01-25T07:27:21.7166667+00:00

Ryzen 7 7700x with Asus X670E Extreme - Windows 10 Pro Same error. All drivers are at latest.

https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep aracılığıyla WORKGROUP\GENISYS$ için SCEP Sertifikası kaydı başlatma işlemi başarısız oldu: GetCACaps GetCACaps: Not Found {"Message":"The authority "amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net" does not exist."} HTTP/1.1 404 Not Found Date: Wed, 25 Jan 2023 06:49:48 GMT Content-Length: 121 Content-Type: application/json; charset=utf-8 X-Content-Type-Options: nosniff Strict-Transport-Security: max-age=31536000;includeSubDomains x-ms-request-id: b9fa4d05-1a12-4ddd-8975-3bbdbccff7a0 Yöntem: GET(437ms) Aşama: GetCACaps Bulunamadı (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)
Farkas 0 Reputation points

2023-06-14T18:56:07.1533333+00:00

Hello, I have managed to solve the problem by deactivating the tpm in the bios, nothing else has worked for me apart from this.
65873838 0 Reputation points

2024-11-20T02:32:14.6133333+00:00

It is 20 Nov 2024 & this problem is still around. Unbelievable! My system crashes randomly & the event. AMD Ryzen 9 5900X 12-Core and Win 11 Pro V 24H2.

94 answers

Rob Latour 1 Reputation point

2022-01-06T16:10:11.243+00:00

same issue

w10 64bit running an AMD Threadripper 3960X 3.8 GHz 24-Core Processor

SCEP Certificate enrollment initialization for WORKGROUP\xxxxxxxx$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 06 Jan 2022 13:16:26 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 1cf292bf-a078-4a59-966f-6120f02f7637

Method: GET(1141ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Doesn't crash but would still like to see this pesky error attended to
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bjohanns 1 Reputation point

2021-12-18T22:38:25.06+00:00
Same Here:
```
Betriebsystemname   Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
Systemhersteller    Micro-Star International Co., Ltd.
Systemmodell    MS-7C91
Prozessor   AMD Ryzen 7 5700G with Radeon Graphics, 3801 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)
BIOS-Version/-Datum American Megatrends International, LLC. A.84, 24.09.2021
SMBIOS-Version  2.8
Version des eingebetteten Controllers   255.255
BIOS-Modus  UEFI
BaseBoard-Hersteller    Micro-Star International Co., Ltd.
BaseBoard-Produkt   MAG B550 TOMAHAWK (MS-7C91)
BaseBoard-Version   2.0
Sicherer Startzustand   Ein
Hardwareabstraktionsebene   Version = "10.0.22000.1"
Installierter physischer Speicher (RAM) 32,0 GB
Kernel-DMA-Schutz   Aus
```
Complete new system (hardware & installation)
- High probability of crash during startup (cold start / reset button - not so much during "software based restart") - half of the starts hang, graphic freezes, no more interaction whatsoever before reaching the logon screen
- Sudden random freezes during the day (complete freeze with mousepointer and all - no more interaction)
- Same error message in the eventlog as stated above
This problem is very serious, as the crashes during startup already destroyed the system partition once (within the first week of operation), and I had to reinstall the complete system. It further makes working a pain, as one never knows, when the OS will freeze (I don't use the box for playing).

I resorted to some voodoo (calling the BIOS during start, to give the hardware some "headroom" before the OS starts with its initializations), which seems to reduce the frequency of startup crashes noticeably.

Anyway, what can we do to support a quick resolution of this issue? It renders the platform almost unusable for serious work - you don't want to work on a system that breaks away any second and might destroy the system partition or your data on the go...

Greetings
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Maison da Silva 8,151 Reputation points MVP

2021-12-18T12:41:21.647+00:00

Same Here
Win 11 22000.376
5700G
B550 Tuf Wifi

Falha na inicialização do registro de certificado SCEP para Sistema local via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep:

GetCACaps

Método: GET(78ms)
Estágio: GetCACaps
O nome ou o endereço do servidor não pôde ser resolvido 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED)
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Glenn1337 1 Reputation point

2021-12-10T20:11:01.403+00:00

Been getting this error as well, complete new system: 1 week old

New Windows 11 installation (no other operating system was installed prior to this installation)
Ryzen 5800x
AMD Radeon 6600XT
Gigabyte B550 Aorus Elite V2 (rev1.0)

PC does seem to work normal though, besides external hard disk reconnecting out of the blue. which I have not found a solution for yet either.

SCEP Certificate enrollment initialization for WORKGROUP\GSDESKTOP$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 10 Dec 2021 19:52:01 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 7641064a-f3ce-4c7e-a1d2-f08988bc4677

Method: GET(188ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 10 Dec 2021 19:52:00 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 7c832add-a57b-421f-b8f5-c1f1de0d228c

Method: GET(234ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

and for the harddisk the event log says:

Disk 5 has been surprise removed.
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Paul Haywood 26 Reputation points

2021-12-10T17:11:32.207+00:00

having completely reinstalled windows 10 on one drive and windows 11 on another to see if i can work out a fix, i was getting a WHEA error on 10 and SCEP error on 11, i also updated my cpu heatsink and fan as i believed original setup was drawing to much power to cool the cpu, once installed i had no problems and have had 5 days of unlimited game play.

today though whilst playing sniper contracts 2 it crashed on Win 11 with the SCEP error

SCEP Certificate enrollment initialization for WORKGROUP\HAPLO-2021$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 10 Dec 2021 17:02:35 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 69a45847-9f13-42a8-8260-b3454caf3adc

Method: GET(156ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

will now have to look back and see what has changed since yesterday.
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TPM event logger error after cpu swap, Event id 86

94 answers

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