TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other

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  1. Norm Geltz 171 Reputation points
    2022-01-09T22:32:02.3+00:00

    I ran down this issue for some time. This is a follow-up to my resolution. The issue was the result of my graphic card driver was not up-to-date. ASUS PRIME x470-PRO (mobo), BIOS Ver. 5861, AMD Ryzen 5 2600x, NVIDIA GeForce GT1030. I purchased my GT1030 from Gigabyte. The correct driver was recently (Dec 15, 2021) updated on Gigabyte website. Since installation of the up-to-date graphic card driver, the issue has been resolved - complete attestation, no TPM SCEP Certificate enrollment error w/ Evend ID 86 i.e. complete resolution.

    NOTE: Double-check ALL h/w drivers not simply via Windows Update, double-check all h/w drivers from the device manufacturer where you purchased the h/w device - this is critical. Good Luck.

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  2. Norm Geltz 171 Reputation points
    2022-01-09T22:19:11.507+00:00

    It is most CERTAINLY going to be a HARDWARE device issue and it will MOST likely result from incompatible h/w - whether it is the hardware device itself, or the driver for the h/w device. As previously stated, DOUBLE-CHECK your h/w drivers for all h/w devices. Attestation occurs as the result of being able to "certify" the device via a cryptographic key. If the h/w device driver is not certified, it will fail attestation. Check all h/w device drivers on each of the h/w device manufacturer's support website.

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  3. steven kang 1 Reputation point
    2022-01-09T21:57:08.57+00:00

    Is it at all possible that a faulty keyboard could cause this error? I've been getting this error too when my computer freezes up suddenly. I stopped using my keyboard cause it had been acting weird and I'm worried it was short-circuiting my computer. Since I've stopped using that keyboard, my computer hasn't frozen but it's only a couple of days.

    My issues are so inconsistent so it's hard to tell if it's ever back to normal. Of course, it's also possible I was just having equipment issues and now this event issue. It's just all so confusing. No one has a root cause yet huh?

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  4. Maison da Silva 8,151 Reputation points MVP
    2022-01-07T11:00:28.213+00:00

    Send here bug https://aka.ms/AAeqtvb

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  5. Yves Geiser 21 Reputation points
    2022-01-07T10:44:01.473+00:00

    Same here. Running Windows 11 with 5800x AMD CPU.

    Cleared TPM, all the latest etc. But no chance.

    SCEP Certificate enrollment initialization for YVVIWORLD\THANOS$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Fri, 07 Jan 2022 07:59:30 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: d4cb1abb-de23-41c4-b66a-6c4869e291fb

    Method: GET(250ms)
    Stage: GetCACaps
    Nicht gefunden (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

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