TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 131

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Reza-Ameri 45,891 Reputation points Volunteer Moderator

2021-09-02T14:52:23.927+00:00

What version of Windows are you using?
Are you running Windows 11?
Arun Kandasamy 131 Reputation points

2021-09-02T14:54:02.297+00:00

Yup Win11 21H2 build 22000.168
Norm Geltz 171 Reputation points

2021-11-16T21:34:28.69+00:00

Evidently this issue has been resolved with the latest Dev-Build update (yesterday, Monday, Nov 15, 2021). I run Insider Editions therefore I cannot validate since I'm generally several days behind the Dev-Build OS updates. None-the-less, I wanted to share this information. The individual who posted did not indicate what the Dev-Build number is. Be patient is all I can say.
hakuma26 6 Reputation points

2021-11-17T06:09:41.543+00:00

Thanks for information. I will try this right away. I'll report the result here.
hakuma26 6 Reputation points

2021-11-17T08:55:29.267+00:00

I installed Windows 11 Insider Preview 10.0.22499.1010 (rs_prerelease) and tried it. Scep amd-keyid errors gone yes. But I'm still experiencing crashes in Red Dead Redemption. Windows Event viewer no longer has previous scep errors. There are no errors with the crashes I've had after the update either. I need to test more.
Starfinger 1 Reputation point

2021-11-20T16:00:07.08+00:00

I wanted to provide some insight and hopefully some useful links. I troubleshooted my pc as much as I possibly could. I do not remember exactly when the the problem started but I do remember I was trying to fix an issue while playing CODMW. The game would suddenly crash every now and then. It would allow me to play a few hours sometimes so it wasn't so bad. But at times the game would crash pretty quickly or when in an intense situation so I decided I wanted to address it. I started troubleshooting the issue. I reinstalled drivers, clean OS install, game scan/repair, updated the bios, upgraded memory, and messed with some backend game settings. After reading a ton of articles regarding this issue I am under the assumption that Microsoft has to issue an update to fix this issue, or has someone found the solution?

Today I will be reseating the graphics card, cpu and rolling back the BIOS but I highly doubt this will solve the issue. My last option is to upgrade the CPU.

Please feel free to only respond with useful links.

Azure Attestation Workflow:
https://learn.microsoft.com/en-us/azure/attestation/workflow

TPM Key Attestation
https://learn.microsoft.com/en-us/windows-server/identity/ad-ds/manage/component-updates/tpm-key-attestation

Blog about TPM Part 1
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhh-tpm-provisioning/

Blog About TPM Part 2
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhhh-tpm-intel-happyness-part-2/

Blog about TPM Part 3
https://call4cloud.nl/2021/11/the-pursuit-of-happy-uhhh-tpm-amd-happyness-part-3/
Giovanni Galati 1 Reputation point

2021-12-13T23:41:16.91+00:00

So i started getting this error after upgrading from the 2700x to the 5950x, It seemed to crash my pc every few hours but I stopped it from crashing by running OneDrive. Now every time i try to open the hideout in Tarkov it crashes everytime. Not sure what the issue is but it never happened on my old CPU.
Maison da Silva 8,151 Reputation points MVP

2021-12-18T14:59:55.733+00:00

Problem is fix in dev?
Norm Geltz 171 Reputation points

2022-01-09T22:30:29.557+00:00

I ran down this issue for some time. This is a follow-up to my resolution. The issue was the result of my graphic card driver was not up-to-date. ASUS PRIME x470-PRO (mobo), BIOS Ver. 5861, AMD Ryzen 5 2600x, NVIDIA GeForce GT1030. I purchased my GT1030 from Gigabyte. The correct driver was recently (Dec 15, 2021) updated on Gigabyte website. Since installation of the up-to-date graphic card driver, the issue has been resolved - complete attestation, no TPM SCEP Certificate enrollment error w/ Evend ID 86 i.e. complete resolution.

NOTE: Double-check ALL h/w drivers not simply via Windows Update, double-check all h/w drivers from the device manufacturer where you purchased the h/w device - this is critical. Good Luck.
Bharath 1 Reputation point

2022-01-30T07:46:58.093+00:00

I found a temporary fix , whenever you go into the bios and boot from there this error occurs , so just shutdown your pc and do a normal boot by pressing power key ,it doesn't cause this issue
gameinn 1 Reputation point

2022-02-05T17:19:14.677+00:00

I'm running the latest Windows 11 dev build. I'm still getting this error at start up.
gameinn 1 Reputation point

2022-02-05T22:34:57.047+00:00

I am almost certain this is still an issue in latest release preview, almost as if they regressed it or something. Can anyone confirm?

This should show all the relevant info: https://i.imgur.com/btf3Rly.png
Lourens Nel 1 Reputation point

2022-04-04T20:32:55.967+00:00

I have the same problem and pc restart when this happens.
zedd2 6 Reputation points

2022-09-12T08:31:39.077+00:00

If you visit the following website in a browser, note the message https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep

Its the server, not your computer.
Yanko Ilkov 1 Reputation point

2022-10-16T11:44:26.253+00:00

i lost all audio when this error acerd what should i do cuz i don't really want to upgrade to win11
JDT 11 Reputation points

2022-10-26T20:53:25.937+00:00

Its October 26,2022 and this problem still happening! What are they doing?
I have tried to update my BIOS supposedly for this TPM fix and it still doesn't work Im stil getting Critical Process Died with this event SCEP Cert enrollment initialization b.s everytime I launch a game! I have reset and performed clean windows install 2x i have updated all drivers i have benchmarked all hardware everything passed i took my tower to microcenter for them to only charge me 250$ for something that they couldn't fix. This is just it, when i upgraded to Windows 11 which i fully regret now. what a dumb update man. did anyone figure out a complete true fix for this? or should i just go back to windows 10 where everything was running smoothly?

I have AMD "Ryzen" 7 5800x
Tuf RTX 3080.
Im giving up with Microsoft man.
sam moss 1 Reputation point

2022-10-26T21:40:51.673+00:00

All I can say is I was getting those TPM errors in Windows 10 also. I turned TPM off in BIOS settings and have kept the BIOS firmware up to date (Asus) and I stopped getting those errors.
For Windows 11 users that have TPM embedded on the MoBo they (MS) seemingly have not worked out all the bugs and as usual all you get on the forum is the same generic answers that we all know by heart.
GoldenVenom 26 Reputation points

2022-10-28T00:02:08.79+00:00

Here we go again!
I had the same problem with my 5800x (made some comments in this thread) and it was magicaly gone some day. NBow i upgraded to 7950x.. and here we go again! SCEP-Error back.
P S 1 Reputation point

2022-11-16T01:14:40.94+00:00

I changed the Power Options back to "Balance (recommended)" and the symptom stopped since yesterday.
Jamie walker 1 Reputation point

2023-01-08T21:56:03.22+00:00

To Norm G/Ian R

I am ecperienceing the same issue with a new build sam errors and events etc. But I am reluctant to upgrade to windows 11 as it appears to still be buggy is this the only option?
Ken Wu 0 Reputation points

2023-01-13T02:23:22.6133333+00:00

I have the same issue since 2022/12/7(the day of the new installation Windows11 on my whole new PC)
I am surprised that this problem has been so long and may still happen to the latest HW+OS.
(AMD 7950x + B650 (B650M AORUS ELITE)
Ali Malik Gürbüz 0 Reputation points

2023-01-25T07:27:21.7166667+00:00

Ryzen 7 7700x with Asus X670E Extreme - Windows 10 Pro Same error. All drivers are at latest.

https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep aracılığıyla WORKGROUP\GENISYS$ için SCEP Sertifikası kaydı başlatma işlemi başarısız oldu: GetCACaps GetCACaps: Not Found {"Message":"The authority "amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net" does not exist."} HTTP/1.1 404 Not Found Date: Wed, 25 Jan 2023 06:49:48 GMT Content-Length: 121 Content-Type: application/json; charset=utf-8 X-Content-Type-Options: nosniff Strict-Transport-Security: max-age=31536000;includeSubDomains x-ms-request-id: b9fa4d05-1a12-4ddd-8975-3bbdbccff7a0 Yöntem: GET(437ms) Aşama: GetCACaps Bulunamadı (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)
Farkas 0 Reputation points

2023-06-14T18:56:07.1533333+00:00

Hello, I have managed to solve the problem by deactivating the tpm in the bios, nothing else has worked for me apart from this.
65873838 0 Reputation points

2024-11-20T02:32:14.6133333+00:00

It is 20 Nov 2024 & this problem is still around. Unbelievable! My system crashes randomly & the event. AMD Ryzen 9 5900X 12-Core and Win 11 Pro V 24H2.

94 answers

kdla 1 Reputation point

2021-11-06T17:28:32.913+00:00

Hey Guys,

i have the same Issues after the latest windows updates - before i had no issues for about 3 months. With the latest Windows Update, my Monitors going dark and my graphic driver seems to crash. Now i have disabled fTPM in my bios, the error is gone, tho my graphic driver is still crashing, when iam playing games.

Would you reccomend a fresh windows install?

Best Marco
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GoldenVenom 26 Reputation points

2021-11-06T20:16:54.193+00:00

Try it with DDU first. :)

hakuma26 6 Reputation points

2021-11-10T17:31:59.687+00:00

Did you try this? What is the result?

kdla 1 Reputation point

2021-11-12T22:49:23.923+00:00

yes, i tried wiping the whole thing with DDU, sadly it didnt do the job, monitors stillt went black.... i really cant tell whats the real issue here but i did a clean win10 reinstall and the problem is gone for now, but it allready happened in the past after a new windows installation - more after an windows 10 update as i would say.

But for now its gone again, but i had to reinstall the whole machine :/
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Paul Haywood 26 Reputation points

2021-11-06T15:56:57.233+00:00

yep agree with GoldenVenom-1067 the SCEP error still exists, though as each individual receives this error differently, I thought mine was fixed, just played the technical test for Rainbow Six: Extraction and had no problems, so tried Metro: Exodus and it crashed
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GoldenVenom 26 Reputation points

2021-11-05T22:42:32.14+00:00

Today the Insider update KB5008295 went out and fixed the issue where snipping tool and some other apps stoppen working properly. Sadly, the SCEP error still exist
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Norm Geltz 171 Reputation points

2021-11-03T01:39:28.067+00:00

Shared link:

https://aka.ms/AAeqtvb
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Wade Gaskins 6 Reputation points

2021-11-05T18:06:04.987+00:00

I cannot open link

GoldenVenom 26 Reputation points

2021-11-06T20:18:52.103+00:00

I can, maybe you're not registered as Insider.

GoldenVenom 26 Reputation points

2021-11-06T20:24:46.117+00:00

I now realized something too, we both have the Intel I211 Network Adapter. I think ive read an earlier comment that mentioned an I211 too.

Norm Geltz 171 Reputation points

2021-11-06T20:31:34.897+00:00

You shouldn't need an Insider affiliation, you only need to log in with the Feedback Hub app and when you log in you need to log in with your Microsoft account. The Feedback Hub app is built-in to Windows. Go to Search type in Feedback Hub, log in with Microsoft account.

Norm Geltz 171 Reputation points

2021-11-06T20:35:48.64+00:00

Yeah, since I too have the I211, I thought of that some time ago (before the Earth cooled); then, I reviewed my drivers, and they were up to date (by MS standards anyways); and, I passed the PC HEALTH CHECK app (which doesn't say a lot since you don't really know how that app works to begin with). Yet, you bring up a good point. As soon as I get a moment I'll check to see if Intel has an updated driver for the I211. If you find one, post it here. Thanks.

Norm Geltz 171 Reputation points

2021-11-06T20:42:42.253+00:00

Hey, hey. Found a newer driver than what was installed on my PC which was date 12/2020.

This one just came out a couple weeks ago. I'll give it a spin.

https://www.intel.com/content/www/us/en/products/details/ethernet/gigabit-controllers/i211-controllers/downloads.html

GoldenVenom 26 Reputation points

2021-11-06T21:49:43.647+00:00

i was on 26.4, maybe they changed something in 26.6. But while the Snipping Tool recently stopped working due expired Certificates, i bet this won't resolve our faulty Cert.. but ill give it a try too

Wade Gaskins 6 Reputation points

2021-11-08T04:36:57.65+00:00

Yeah not a insider but still cannot open. Gets the same message. I am logged in on the feedback hub. I have seen this link in several different post and websites but it doesn't help if it cant have access to it.
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Ronald Aigner 21 Reputation points

2021-11-02T20:25:02.967+00:00

Hi,
my team is investigating the cert not found issue. Could one of the people experiencing the issue file a feedback item through feedback hub and use "Security & Privacy" as category and "Device Security" or "Windows Device Security" as sub-category?
This will collect some additional information about the TPM and help us analyze why this issue occurs.

Thank you, Ron.
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Norm Geltz 171 Reputation points

2021-11-02T20:50:06.737+00:00

Created In Feedback.
Filed under:
windows-11
windows-api-security-crypto
azure-functions

Ronald Aigner 21 Reputation points

2021-11-02T21:11:17.9+00:00

Thanks, but the logs I mentioned are only collected with the category & sub-category I mentioned. It would be awesome if you could file another feedback item with the mentioned category/sub-category. Once done, can you share a link to the feedback item: https://www.tenforums.com/tutorials/130174-share-feedback-feedback-hub-windows-10-a.html ?

Thank you, Ron.

Norm Geltz 171 Reputation points

2021-11-02T21:15:51.063+00:00

No worries at all. However, I can't find (cannot view) the categories you mentioned. They don't appear in the Feedback Hub or any other area identified via Tags. That's why I indicated where I filed it. Let me know where/how to find those categories and I'm happy to assist.

Ronald Aigner 21 Reputation points

2021-11-02T21:18:12.08+00:00

Ah, ok. Can you share a link to the feedback item you already filed? See the link I posted before on how to do that.

Norm Geltz 171 Reputation points

2021-11-02T21:22:26.537+00:00

Figured it out. I was posting in MS Ignite. I just posted to the Feedback Hub. I'll get the link and create shared link in the URL you provided.

GoldenVenom 26 Reputation points

2021-11-03T01:22:35.747+00:00

Hi, i submitted it at feedback hub too.

https://aka.ms/AAeqmih

Jelle Revyn 11 Reputation points

2021-11-04T20:41:57.657+00:00

@RonaldAigner-7424 It seems people with Windows 11 are seeing this error in the event viewer and its possible causing some problems but it seems the cause of the error also has some consequences when using Autopilot (whiteglove or self-deploying). I won't clutter this topic since its W11 only related any more but I tagged you on twitter with more details.

FunkStar_

Fairon Pavolini 6 Reputation points

2021-11-05T17:44:54.293+00:00

@RonaldAigner-7424 I have the same issue running Windows 10. Ever since I started getting this error I have also been getting random sudden crashes/reboots in various applications. It happens ever few days.

Ronald Aigner 21 Reputation points

2021-11-05T18:51:55.5+00:00

Please report those crashes through Feedback hub. That allows Microsoft to get more context on the crash. And that will help us address your issue better.

Regarding the event-86 issue with the AMD related link, we think we understand what is causing the issue and are exploring a fix.

GoldenVenom 26 Reputation points

2021-11-15T09:59:12.287+00:00

Any updates? I'll do a rollback to 10 bc even if the updates fixed some bugs, this error is consistent and there are more and more users with the problem regarding to Event ID 86.

These random crashes interrupt the workflow realy bad.
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TPM event logger error after cpu swap, Event id 86

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