A family of Microsoft word processing software products for creating web, email, and print documents.
Hi, Robin Theodore
Welcome to the Microsoft Community.
I understand that you are unable to find folders that are fixed in the list when using the Save As feature.
There are two scenarios due to fixed in list:
One is when you go to File Explorer and select the location, you can see the folder fixed by itself in the sidebar.
The other is in Excel, Word. When you open the “Save As” page, select the folder and “Pin to Recent list”. After that, the file will be fixed in the “Recent”.
As well, I'd like to know if you're using a personal account or a business account, and what specific version of Word are you using? You can send me the following screenshot:
open any Office software (e.g. word, excel), click on File-Account in the upper left corner - version information on the right.
As well, you can send me more screenshots of your situation.
Looking forward to your reply.
Best Regards,
Mila.L-MSFT| Microsoft Community Support Specialist