After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application. The reproduction steps are as follows: Create a form named Form1. On Form1, create a command button named Command1. In the Click event of Command1, write "Application.Quit". Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end. This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this? Rolling back to version 2407 resolved this issue.

100% agree, due the agreement our corporation has with Microsoft, we cannot stop auto updated therefore they occur every night and we are having to revert every morning. Come on updates that repair the issue!!!!!

Hi, There's a good chance you'll get the fixing update I've already mentioned here by tomorrow. If you have the option to select "Update now", you should get it immediately. You can find the current status and feedback on the fix in the AFo article . Servus Karl **************** Access Forever News DevCon Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

*I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.* After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates. Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th? Also, the current channel release history ( https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156. The release notes are usually published several hours to 1 day later than the updates are available. Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out? Nope, never changed back to an older build (or a different channel) and never stopped the updates. But I noticed something in Access. If I go to "Account" in Access, I see this version: But if I click "About Access", I see this version: Is it normal for it to show me two different versions/build numbers? Should I assume I am on the latest version version 17928.21056 , which is shown in the first screenshot above, even though the "About" section shows me an older version number/build? Thanks.

Hi, > Is it normal for it to show me two different versions/build numbers? Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful. > Should I assume I am on the latest version version 17928.21056 , Yes, you have the build with the fix. Servus Karl **************** Access Forever News DevCon Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

Hi, > Is it normal for it to show me two different versions/build numbers? Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful. > Should I assume I am on the latest version version 17928.21056 , Yes, you have the build with the fix. Thanks for all your help, Karl. It is much appreciated. :-)

After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

Create a form named Form1.
On Form1, create a command button named Command1.
In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-09-10T16:21:15+00:00

100% agree, due the agreement our corporation has with Microsoft, we cannot stop auto updated therefore they occur every night and we are having to revert every morning. Come on updates that repair the issue!!!!!
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Anonymous

2024-09-10T16:34:53+00:00

Hi,

There's a good chance you'll get the fixing update I've already mentioned here by tomorrow. If you have the option to select "Update now", you should get it immediately. You can find the current status and feedback on the fix in the AFo article.

Servus
Karl
****************
Access Forever News DevCon
Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg
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Anonymous

2024-09-10T17:13:53+00:00
*I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.*

After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel)has not yet mentioned version 17928.20156.

The release notes are usually published several hours to 1 day later than the updates are available.

Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out?
Nope, never changed back to an older build (or a different channel) and never stopped the updates.

But I noticed something in Access. If I go to "Account" in Access, I see this version:

But if I click "About Access", I see this version:

Is it normal for it to show me two different versions/build numbers? Should I assume I am on the latest version version 17928.21056, which is shown in the first screenshot above, even though the "About" section shows me an older version number/build?

Thanks.
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Anonymous

2024-09-10T17:29:14+00:00

Hi,

> Is it normal for it to show me two different versions/build numbers?

Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful.

> Should I assume I am on the latest version version 17928.21056,

Yes, you have the build with the fix.

Servus
Karl
****************
Access Forever News DevCon
Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg
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3 people found this answer helpful.

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Anonymous

2024-09-10T17:32:42+00:00

Hi,

> Is it normal for it to show me two different versions/build numbers?

Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful.

> Should I assume I am on the latest version version 17928.21056,

Yes, you have the build with the fix.

Thanks for all your help, Karl. It is much appreciated. :-)
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