After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application. The reproduction steps are as follows: Create a form named Form1. On Form1, create a command button named Command1. In the Click event of Command1, write "Application.Quit". Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end. This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this? Rolling back to version 2407 resolved this issue.

PCs that I rolled back to 2407 on Sunday and Yesterday, have not reverted to 2408. On all I have stopped automatic update through File -> Account -> Update Options

Hi, I just downloaded the new build from today and updated the status in our documenting AFo article to this text: Microsoft planned a fix for the Current Channel for Patch Tuesday, Sep 10. The update is version 2408 build 17928.20156 *. If you do not receive it automatically, you can retrieve it by choosing* Update Now on File - Account *. If you were affected by the bug, please let us know if the update fixes the problems for you.* Servus Karl **************** Access Forever News DevCon Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

Thank you so much Karl! I did have to manually use the Update Now feature and I'm ecstatic to say the issue has been resolved for me!

Microsoft planned a fix for the Current Channel for Patch Tuesday, Sep 10. The update is version 2408 build 17928.20156 *. If you do not receive it automatically, you can retrieve it by choosing* Update Now on File - Account *. If you were affected by the bug, please let us know if the update fixes the problems for you.* I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates. After it was done, I went back into Access and was still on version " Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit" . I checked for updates again, and there were no further updates. Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th? Also, the current channel release history ( https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156. On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet.

Hi, I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates. After it was done, I went back into Access and was still on version " Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit" . I checked for updates again, and there were no further updates. Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th? Also, the current channel release history ( https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156. The release notes are usually published several hours to 1 day later than the updates are available. Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out? On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet. That doesn't surprise me because it wasn't just an Access bug but VBA/Office wide. Perhaps the many open Excel processes prevented the update from being installed correctly. You could try to do a repair for your Office . Servus Karl **************** Access Forever News DevCon Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

Create a form named Form1.
On Form1, create a command button named Command1.
In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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97 answers

Anonymous

2024-09-10T09:56:21+00:00

PCs that I rolled back to 2407 on Sunday and Yesterday, have not reverted to 2408. On all I have stopped automatic update through File -> Account -> Update Options
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Anonymous

2024-09-10T14:01:33+00:00

Hi,

I just downloaded the new build from today and updated the status in our documenting AFo article to this text:

Microsoft planned a fix for the Current Channel for Patch Tuesday, Sep 10. The update is version 2408 build 17928.20156*. If you do not receive it automatically, you can retrieve it by choosing* Update Now on File - Account*. If you were affected by the bug, please let us know if the update fixes the problems for you.*

Servus
Karl
****************
Access Forever News DevCon
Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg
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3 people found this answer helpful.

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Anonymous

2024-09-10T15:08:41+00:00

Thank you so much Karl! I did have to manually use the Update Now feature and I'm ecstatic to say the issue has been resolved for me!
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2 people found this answer helpful.

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Anonymous

2024-09-10T15:46:17+00:00

Microsoft planned a fix for the Current Channel for Patch Tuesday, Sep 10. The update is version 2408 build 17928.20156*. If you do not receive it automatically, you can retrieve it by choosing* Update Now on File - Account*. If you were affected by the bug, please let us know if the update fixes the problems for you.*

I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.

After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156.

On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet.
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1 person found this answer helpful.

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Anonymous

2024-09-10T16:01:54+00:00

Hi,

I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.

After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156.

The release notes are usually published several hours to 1 day later than the updates are available.

Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out?

On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet.

That doesn't surprise me because it wasn't just an Access bug but VBA/Office wide.

Perhaps the many open Excel processes prevented the update from being installed correctly. You could try to do a repair for your Office.

Servus
Karl
****************
Access Forever News DevCon
Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg
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