After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous
2024-08-20T05:08:41+00:00

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

  1. Create a form named Form1.
  2. On Form1, create a command button named Command1.
  3. In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2024-09-05T17:36:55+00:00

    I think you're spot on. For me it shows 499 databases open even though I am setting each to none after being used. :(

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  2. Anonymous
    2024-09-06T11:19:27+00:00

    In our PCs the problem occurs with the 32-bit version. It started end of August.

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  3. Anonymous
    2024-09-09T15:10:03+00:00

    Not only does this affect Access, but any Excel files opened by Access won't terminate either. If I open an Excel file by double click, it seems to shut down fine, but my Access generated Excel reports don't. I have to say this is quite impacting to my work. I've written a script to terminate both, but the hanging is affecting my data transfers. I will be happy when this is corrected. Hey Microsoft Folks, I know bugs get through sometimes, but please, test your updates a little more thoroughly, will you?

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  4. Anonymous
    2024-09-09T16:08:39+00:00

    Thank you, I'll check the Excel reports.

    However, today I started rolling back to version 2407 (16.0.17830.20138). Withe the exception of one PC, problems were corrected in the few others I had fixed on Sunday. So, this is new but seems that it works.

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  5. Anonymous
    2024-09-10T01:16:05+00:00

    revert back to old version is the workaround but the problem is i can't stop automatic update 365.. after 3 times downgrade then sometimes it will be updating to 2408... now my technical support is trying to disable automatic update... :(

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