After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous
2024-08-20T05:08:41+00:00

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

  1. Create a form named Form1.
  2. On Form1, create a command button named Command1.
  3. In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2024-09-04T18:46:33+00:00

    Can confirm, having this problem on our Windows 2022 terminal server, Access v2048...

    thanks for rolling known issues out to production MS!

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  2. Anonymous
    2024-09-04T15:21:07+00:00

    Quick note. We have found 2 clients today that had Macro setting in Trust Center set to disabled. We adjusted to Enabled all macros and also added Trusted location to program location. So far that has helped.

    Will report back if anything changes with the users adjusted.

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  3. Anonymous
    2024-09-04T14:53:39+00:00

    This is the version I'm running and am unable to duplicate the error.

    Version 2408 Build 16.0.17928.20114 32-bit

    Looks like I was updated 8/26.

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  4. Anonymous
    2024-09-04T14:22:37+00:00

    Could it be that the users not having the issues experienced are still using an earlier update of Office?

    As I mentioned in another Post, I reverted to the previous version of Office and now no longer experiencing the problems discussed in this thread.

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  5. Anonymous
    2024-09-04T14:03:05+00:00

    I'm on Current Channel Preview, and today's update has removed the two issues I had, not closing and running out of databases. I currently have the following versions:

    • C:\Program Files (x86)\Microsoft Office\root\Office16\MSACC.OLB  Version: 16.0.17830.20056
    • C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\ACEDAO.DLL  Version: 16.0.18025.20024
    • C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\MSO.DLL  Version: 16.0.18025.20024

    Well done to all for reporting and keeping this issue on top of the agenda.

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    2 people found this answer helpful.
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