After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous
2024-08-20T05:08:41+00:00

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

  1. Create a form named Form1.
  2. On Form1, create a command button named Command1.
  3. In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2024-08-20T13:19:22+00:00

    Kari, thanks for your reply.

    If the process remains, there is no response even if you double-click the same MDB or ACCDB again.

    If I force-terminate the Microsoft Access process in Task Manager and try to open the same file again, it asks if I want to open it in safe mode.

    The problem does not occur with 32-bit Access; it only occurs with 64-bit Access.

    I have confirmed that this issue occurs in the following environments:
    ・Win11 21H2 22000.2538(64bit)
    ・Win11 24H2 26100.1457(64bit)

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  2. Anonymous
    2024-08-20T11:25:37+00:00

    Hi,

    I've seen a few reports about this with the beta versions 2408 and 2409.

    Some can and some (like me with your build on Win11) cannot reproduce it. So there seems to be sth else involved.

    Does the hanging background process hinder you from opening accdbs with a double click in the Explorer or from a link/shortcut?

    Are there other negative consequences?

    Servus
    Karl
    ****************
    Access Forever News DevCon
    Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

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