After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous
2024-08-20T05:08:41+00:00

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

  1. Create a form named Form1.
  2. On Form1, create a command button named Command1.
  3. In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2024-09-10T16:34:53+00:00

    Hi,

    There's a good chance you'll get the fixing update I've already mentioned here by tomorrow. If you have the option to select "Update now", you should get it immediately. You can find the current status and feedback on the fix in the AFo article.

    Servus
    Karl
    ****************
    Access Forever News DevCon
    Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

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  2. Anonymous
    2024-09-10T16:21:15+00:00

    100% agree, due the agreement our corporation has with Microsoft, we cannot stop auto updated therefore they occur every night and we are having to revert every morning. Come on updates that repair the issue!!!!!

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  3. Anonymous
    2024-09-10T16:01:54+00:00

    Hi,

    I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.

    After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

    Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

    Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156.

    The release notes are usually published several hours to 1 day later than the updates are available.

    Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out?

    On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet.

    That doesn't surprise me because it wasn't just an Access bug but VBA/Office wide.

    Perhaps the many open Excel processes prevented the update from being installed correctly. You could try to do a repair for your Office.

    Servus
    Karl
    ****************
    Access Forever News DevCon
    Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

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  4. Anonymous
    2024-09-10T15:46:17+00:00

    Microsoft planned a fix for the Current Channel for Patch Tuesday, Sep 10. The update is version 2408 build 17928.20156*. If you do not receive it automatically, you can retrieve it by choosing* Update Now on File - Account*. If you were affected by the bug, please let us know if the update fixes the problems for you.*

    I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.

    After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

    Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

    Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156.

    On a side note, when the Office 365 updater was installing, it told me it would shut down all running Office apps. It was taking forever. I opened Task Manager, and I had over 40 Excel.exe processes running (that I didn't know about), and the Office 365 installer took forever to shut all of those down. On my Access app, I do a lot of exporting to Excel, so I guess this problem of the executables not closing also extends to Excel when Access opens it to create a spreadsheet.

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  5. Anonymous
    2024-09-10T15:08:41+00:00

    Thank you so much Karl! I did have to manually use the Update Now feature and I'm ecstatic to say the issue has been resolved for me!

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