After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application. The reproduction steps are as follows: Create a form named Form1. On Form1, create a command button named Command1. In the Click event of Command1, write "Application.Quit". Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end. This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this? Rolling back to version 2407 resolved this issue.

There was a mention somewhere in the links below, that somebody actually specified the working folder as a 'Trusted Location' and the problem of the ghost Access went away ... I confirm that I also did that last week, and the problem did go away ... not sure if Microsoft have released any fix at around the same time ... but my problem did go away ...

Update resolves the issues for me. No more msaccess.exe left over. Databases called through CurrentDB appear to be cleaned up properly

Hi, > Is it normal for it to show me two different versions/build numbers? Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful. > Should I assume I am on the latest version version 17928.21056 , Yes, you have the build with the fix. Thanks for all your help, Karl. It is much appreciated. :-)

Hi, > Is it normal for it to show me two different versions/build numbers? Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful. > Should I assume I am on the latest version version 17928.21056 , Yes, you have the build with the fix. Servus Karl **************** Access Forever News DevCon Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg

*I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.* After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates. Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th? Also, the current channel release history ( https://learn.microsoft.com/en-us/officeupdates/current-channel) has not yet mentioned version 17928.20156. The release notes are usually published several hours to 1 day later than the updates are available. Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out? Nope, never changed back to an older build (or a different channel) and never stopped the updates. But I noticed something in Access. If I go to "Account" in Access, I see this version: But if I click "About Access", I see this version: Is it normal for it to show me two different versions/build numbers? Should I assume I am on the latest version version 17928.21056 , which is shown in the first screenshot above, even though the "About" section shows me an older version number/build? Thanks.

After updating Access in Office 365 to version 2408, the MSACCESS.EXE process remains after exiting Access.

Anonymous

After applying the quality update for the latest channel (preview version) of Microsoft Access (64-bit), version 2408 (build 17928.20066) dated 8/14, the MSACCESS.EXE process won't end even after closing Microsoft Access application.

The reproduction steps are as follows:

Create a form named Form1.
On Form1, create a command button named Command1.
In the Click event of Command1, write "Application.Quit".

Run the application, click Command1 on Form1 to close the application. Afterward, when you check the Task Manager, MSACCESS.EXE process won't end.

This issue does not occur in the 32-bit version. I believe this is a bug. Can you advise where I should report this?

Rolling back to version 2407 resolved this issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-09-16T03:02:42+00:00

There was a mention somewhere in the links below, that somebody actually specified the working folder as a 'Trusted Location' and the problem of the ghost Access went away ... I confirm that I also did that last week, and the problem did go away ... not sure if Microsoft have released any fix at around the same time ... but my problem did go away ...
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Anonymous

2024-09-10T22:56:26+00:00
Update resolves the issues for me.
- No more msaccess.exe left over.
- Databases called through CurrentDB appear to be cleaned up properly
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Anonymous

2024-09-10T17:32:42+00:00

Hi,

> Is it normal for it to show me two different versions/build numbers?

Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful.

> Should I assume I am on the latest version version 17928.21056,

Yes, you have the build with the fix.

Thanks for all your help, Karl. It is much appreciated. :-)
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Anonymous

2024-09-10T17:29:14+00:00

Hi,

> Is it normal for it to show me two different versions/build numbers?

Yes, the "About Access" build number is rubbish, i.e. from a random dll, which doesn't get updated with every new Office build. Only the Office build number directly in the Account page is meaningful.

> Should I assume I am on the latest version version 17928.21056,

Yes, you have the build with the fix.

Servus
Karl
****************
Access Forever News DevCon
Access-Entwickler-Konferenz AEK - 19./20.10. Nürnberg
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Anonymous

2024-09-10T17:13:53+00:00
*I updated via "Update Now" in the "File - Account" section a few minutes ago, and Microsoft Office 365 told me it was installing updates.*

After it was done, I went back into Access and was still on version "Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 32-bit". I checked for updates again, and there were no further updates.

Maybe they aren't simultaneously pushing the update to everyone, even though it is September 10th?

Also, the current channel release history (https://learn.microsoft.com/en-us/officeupdates/current-channel)has not yet mentioned version 17928.20156.

The release notes are usually published several hours to 1 day later than the updates are available.

Did you perhaps change to an older build before and stopped the updates, which was one of the workarounds before the fix came out?
Nope, never changed back to an older build (or a different channel) and never stopped the updates.

But I noticed something in Access. If I go to "Account" in Access, I see this version:

But if I click "About Access", I see this version:

Is it normal for it to show me two different versions/build numbers? Should I assume I am on the latest version version 17928.21056, which is shown in the first screenshot above, even though the "About" section shows me an older version number/build?

Thanks.
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