Why are ads suddenly appearing on my YouTube videos?

Anonymous
2024-08-06T23:39:51+00:00

Hi,

I've been working with hundreds of presentations using YouTube videos and had no trouble with ads till now (8/5/24).

I have a Premium YouTube account and have spoken with tech support at YouTube and Microsoft. The problem remains unresolved.

Help!
Alyson

Microsoft 365 and Office | PowerPoint | For education | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-14T03:54:07+00:00

    Hi,

    Sorry you’re having the same problem. It’s thrown s huge wrench in my planning for fall semester at a the music school where I teach.

    I don’t know if anyone is actually following up on this.

    I’ve been in chats with a couple Microsoft people and they know the problem is unresolved. I think the responsibility is more in the hands of YouTube. Someone I spoke to there said the ads in 3rd party aps are as intended.

    Onward,

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  2. Anonymous
    2024-08-14T09:43:25+00:00

    Onward,

    Thank you for your response. I have already cancelled my youtube premium subscription as using it for PowerPoint was my main reason for using it. I will try reaching out to Google. I would think this would be a major issue.

    When I copy the URL over to PowerPoint it is the exact same URL but PowerPoint plays ads. For a tech novice this is so frustrating. This is Big Tech at its worst. I am going to try other avenues outside of these two companies as the advertisements are Political, it's just not right.

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  3. Anonymous
    2024-08-14T10:41:20+00:00

    I followed up with YouTube and was on a chat with one of their representatives and here is their response to the ads appearing in PowerPoint:

    3:10:44 AM Nas: I further checked this issue you are experiencing with embedded YouTube videos in Microsoft Powerpoint.
    3:10:56 AM Nas: Let me shed some light on this. Apparently, this is working as intended.
    3:11:11 AM Nas: YouTube Ads will show even if you have a YouTube Premium subscription. This is because Microsoft PowerPoint is a third-party app.
    3:11:20 AM Nas: YouTube Premium only works with the YouTube app or the YouTube website.
    3:11:32 AM Nas: I hope this helps clarify your concern.
    

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  4. Anonymous
    2024-08-14T11:00:17+00:00

    Thanks Robert - I had the same response about 10 minutes ago from "Nas".

    When asked to refer to the clause in the Terms and Conditions that referred to this limitation things didn't go too well.

    On a positive note, was advised that this isn't an issue if you play powerpoint in Google Slides and are subscribed into Premium . I just tested this and it worked. It means though that I either have to import my slides into Google Slides and then re-embed the videos (they don't drag the links over when you import) or build the powerpoint in Google Slides.

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  5. Anonymous
    2024-08-14T11:23:05+00:00

    Thanks Paul,

    Although I am not familiar with google slides I will check out your workaround. I really appreciate your following up with YouTube. The more users that raise the issue and complain or cancel their YouTube premium will hopefully make Google address the issue.

    Also, thanks for taking the time to respond and letting me know. Until yesterday, before seeing these posts, I thought I was doing something wrong or was the only one with the issue.

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