A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Same issue on my side and still not sorted out.
Interestingly - I have played the PPT presentation on 2 laptops and 1 PC. It worked without any issues on the laptop where there I don't have a cloud service subscription for NCE 365. It is my personal laptop. Whereas the other 2 devices are company devices (2 different companies) which are presenting the same issue.
On the two company issues that are presenting the issue, one is setup with an Administrator and User Account and the other one has Administrator and 2 Window User Accounts. My personal one only has a user account.
Not sure what else to try.