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Hi,
I've been working with hundreds of presentations using YouTube videos and had no trouble with ads till now (8/5/24).
I have a Premium YouTube account and have spoken with tech support at YouTube and Microsoft. The problem remains unresolved.
Help!
Alyson
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Steve,
Thank you for this clarification!
Hi all,
Recently, we’ve noticed that users have reported a similar situation in this community. The situation is mostly likely caused by the PowerPoint application itself.
We really feel sorry about it. I understand the inconvenience that happened to you and apologize for it.
First, please send feedback to Microsoft. To report the problem, click File> Feedback (or the Help tab> Feedback)> I Don't Like Something. Feedback submitted this way directly goes to the related Microsoft team; this is the best way to let Excel developers be aware of this situation, help do an investigation of the issue and fix it soon.
On the other hand, we have reported the situation on our side. If you are using a Work or school account (such as ******@schooldomain.com), I also recommend you report the situation to your tenant admin or IT team and ask them to raise a support ticket via Microsoft 365 Admin Center> Support> Help & support. That support team there will have the correct channel and resources to help you investigate more and contact the Development team to speed up the trouleshooting process.
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
George | Microsoft Community Moderator
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Steve,
Thank you for this clarification!
You're welcome! And thank YOU for following up on this issue with YouTube and reporting the results here.
I've reported this whole thread to my contacts at MS and specifically highlighted the info you've provided, and the fact that some of these ads are HIDEOUSLY inappropriate, as reported by some of the other folks here.
I agree with you that the problem seems to be of YouTube's making, but similar problems have occurred in the past with YouTube+PowerPoint and fixes have been negotiated. Here's hoping that happens again. *SOON*
Thank you George.
I have done as you suggested.
Let's hope the problem can be addressed on Microsoft's end. This has been a serious disruption in my preparation of PowerPoint presentations for the fall semester at the music college where I teach.
Thank you,
Alyson
I am having exactly the same problem. It is absolutely unacceptable to be showing adverts in an educational context. Ultimately, the only solution is to directly download and embed the videos. Is this a google attempt to get people to shift to google slides? Incredibly irritating.