Why are ads suddenly appearing on my YouTube videos?

Hi,

I just had a chat with a YouTube customer service person and I get the sense that the ads showing in Microsoft PowerPoint is the way they currently intend it to function. Here are some quotes from the transcript:

Me: So YouTube has changed its policy on how the videos can be used in Microsoft PowerPoint. Can you share the actual wording of that decision so I can give it to Microsoft?

YouTube: The only option on how you are able to play videos without the ads is to use a link where it will direct you to the website. I've further checked this information with our specialists and this is actually working as intended.

So, unless Microsoft has other information to share I suppose this closes the case.

I was famous for my seamless PowerPoints at the music school where I teach. Now the functionality of my delivery has gone out the window and I've lost a ton of hours on my presentations that need to be fully revamped.

I'm bummed.

A.

Thank you Steve.

I took a look at that link. I'm actually not seeing ads in YouTube premium, only in PowerPoint. I checked my Chrome settings and third party cookies are allowed so I think that covers that.

Onward,

A.

Hi,

Thank you for your help.

I did as you said.

1. In PowerPoint online the ads don't appear, at least on the two videos I inserted. However, I wouldn't want to work online because I would lose all the work I've already done and there appears to be much less functionality.
2. I also set up a new user account and in that case, the ads did appear.
3. I access YouTube through my personal account the way I always have.
4. Yes... the URL is copied directly from the YouTube site

I worked with Microsoft assistance a few days ago on this and was given this reference number: 7048067952.

This is all very upsetting as I only have a few weeks to prepare my lessons for the classes I teach at a music school.

Thank you,

Alyson

There are a few suggestions here; a couple of them might be worth trying:

https://www.makeuseof.com/fix-seeing-ads-on-youtube-premium/

Dear alyson lie，

Thank you for patient update.

As we need to continue troubleshooting whether the issue is caused by the PowerPoint client or by YuTube itself, I recommend you try inserting a YuTube video into PowerPoint Online or other third-party application to see if the ads appear.

I noticed that you mentioned this issue occurred suddenly, for further troubleshooting please create the new profile in Windows and check if the as appear. Reference for you: Manage user accounts in Windows - Microsoft Support

Furthermore, may I know if you access YouTube via VPN? And if there is any difference between the URL of the video on YuTube and the URL you inserted on the PowerPoint?

Thank you for your time and patience.

Sincerely,

Claire | Microsoft Community Moderator