Why are ads suddenly appearing on my YouTube videos?

Anonymous
2024-08-06T23:39:51+00:00

Hi,

I've been working with hundreds of presentations using YouTube videos and had no trouble with ads till now (8/5/24).

I have a Premium YouTube account and have spoken with tech support at YouTube and Microsoft. The problem remains unresolved.

Help!
Alyson

Microsoft 365 and Office | PowerPoint | For education | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-18T15:59:02+00:00

    Hi all,

    Recently, we’ve noticed that users have reported a similar situation in this community. The situation is mostly likely caused by the PowerPoint application itself.

    We really feel sorry about it. I understand the inconvenience that happened to you and apologize for it.

    First, please send feedback to Microsoft. To report the problem, click FileFeedback (or the Help tab> Feedback)> I Don't Like Something. Feedback submitted this way directly goes to the related Microsoft team; this is the best way to let Excel developers be aware of this situation, help do an investigation of the issue and fix it soon.

    On the other hand, we have reported the situation on our side. If you are using a Work or school account (such as ******@schooldomain.com), I also recommend you report the situation to your tenant admin or IT team and ask them to raise a support ticket via Microsoft 365 Admin Center> Support> Help & support. That support team there will have the correct channel and resources to help you investigate more and contact the Development team to speed up the trouleshooting process.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    George | Microsoft Community Moderator

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  2. Anonymous
    2024-08-18T15:57:35+00:00

    Steve,

    Thank you for this clarification!

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  3. Anonymous
    2024-08-18T15:55:24+00:00

    Hi,

    Good idea!

    Let's see if that helps. Though I'm thinking this is more of an issue with YouTube.

    I wonder if anyone else has contacted YouTube. I've had two long conversations with techs at YT and it seems that this new ad policy is intentional.

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  4. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2024-08-18T15:42:04+00:00

    by the way, I have 5 different accounts i'm speaking for so i'll be asking this question from all 5.

    A) Please don't.

    B) Please see my recent reply for an explanation of why this is not useful but IS annoying.

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  5. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2024-08-18T15:41:01+00:00

    >> Everyone here needs to go and start their own question to Microsoft about this.

    Not really ... The PowerPoint developers and program managers don't pay much attention to questions here on Answers. For any of them that do, cluttering the place with multiple posts rather than consolidating our observations into a single thread makes it harder for anyone interested to follow the issue.

    If everything's neatly wrapped up in a single (though long) discussion thread, the URL of the thread can be passed up the line to the developers. And I *will* pass them the URL of the main thread here.

    If you want individually to get their attention, use File | Send Feedback in PowerPoint to report the problem. Those messages DO go directly to the developers, and there it DOES make more of an impression when there are lots of them.

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