Microsoft Translator Not Translating

Anonymous
2024-08-20T15:28:28+00:00

Using Translator in a group conversational setting for my ELD (English Language Development) class. Students can join the conversation session, but after the first few words are translated into their chosen language, the transcript stops translating and only shows English/English. I am using Lenovo ThinkPad, students are on Chromebooks.

Additionally, for some reason, when students join the session but have to leave to refresh the page or internet connections, the session still recognizes them as in the session. Still, they cannot rejoin or access the conversation.

We have restarted computer systems, tabs, windows, and the app. We have also started new sessions. The issues began on Thursday, 8/15/24.

Microsoft 365 and Office | Translator | For education

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  1. Anonymous
    2024-11-25T17:37:32+00:00

    I have not heard from anyone from Microsoft. My teachers have pretty much abandoned using it at this point. The conversation feature was amazing.

    I tried one last time last night, and it's just utterly broken. I think their AI model broke down, it had been "hearing" ok, but it was only hearing in spurts and picking up a bunch of nonsense.

    No word from Microsoft. I'm looking for alternatives. Microsoft PowerPoint has a Speech to translated subtitles feature. That still works well. We invested in an audio distribution system, which is useless at the moment. So pretty frustrated having the rug pulled out from under us.

    Let me know if you find something that works. I'm trying Byrdhouse, the jury is still out. It took me a few weeks to get MS Translator working the way I want, and this one didn't work 1st try either.

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  2. Anonymous
    2024-11-26T21:31:36+00:00

    Hi,

    Same issue, We were planning to use it in our church. First test in October was fine, second test 2 weeks ago ago all went wrong.

    Preaching in English and the receiver only received English , even when we tried different people IOS and android devices in Portuguese, German , Spanish and Persian.

    For now the only alternative is Powerpoint transcript.

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  3. Anonymous
    2024-11-26T21:41:04+00:00

    Similar issue here, in ESOL classrooms. Yesterday only Arabic wasn't translated, today Spanish and French.

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  4. Anonymous
    2024-12-02T11:45:30+00:00

    The only version that seems to be working at the current moment is the iOS version. The android version is shot.

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  5. Anonymous
    2024-12-09T15:42:21+00:00

    This is so frustrating.

    Around September 24 we started using the Translator app in our church meetings. We have about six to ten individuals who used it to read in various languages a translation of the spoken words in English. We use a Samsung Galaxy A53 5G on a building WiFi connection to host a conversation, inputting the sound from our PA system. Others join the conversation on a variety of mobile devices, some on 5G, some on the same building WiFi. We had some teething problems, such as one day when the conversation only allowed two or three people to join, then everyone else got the wheel of doom, not letting them in.

    Yesterday, 8 December, for the first time we experience the issue of everyone, regardless of joining device, regardless of what language they chose as their language when joining the conversation, was only able to read the text in English. This renders the app almost completely useless - the only people who still find it helpful are our two hearing impaired individuals who need to read in English anyway.

    We were just about to start publicising the fact that we offered translation in our meetings, but now we cannot do that. It looks as though the App has a major failure on its hands, and there is no apparent news of any fix or timeline for one. If no Microsoft resources are going towards fixing this, it would help if they could just announce that they are retiring the App, and we can all go and look for something else instead.

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