Microsoft 365 and Office | Translator | For education
A powerful, cloud-based language translation tool developed by Microsoft.
We are having the same issues. I hope Microsoft answers soon. My students rely on this app.
Microsoft Translator Not Translating
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Anonymous
Using Translator in a group conversational setting for my ELD (English Language Development) class. Students can join the conversation session, but after the first few words are translated into their chosen language, the transcript stops translating and only shows English/English. I am using Lenovo ThinkPad, students are on Chromebooks.
Additionally, for some reason, when students join the session but have to leave to refresh the page or internet connections, the session still recognizes them as in the session. Still, they cannot rejoin or access the conversation.
We have restarted computer systems, tabs, windows, and the app. We have also started new sessions. The issues began on Thursday, 8/15/24.
Microsoft 365 and Office | Translator | For education
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Anonymous
2024-10-19T12:28:47+00:00 -
Anonymous
2024-10-19T20:50:40+00:00 I am a Microsoft Global Partner and have been pestering the Translator team about this since the summer as converse mode worked beautifully for us all of last year.
Right now I am finding the best workflow is start a session on Android app (phone or chromebook) and then join on web.
Curious as to what your experiences are now, as of mid October?
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Anonymous
2024-10-19T22:45:42+00:00 We use i-pads. About 3 weeks ago Translator started having issues. Students could join the sessions but nothing was being translated. We deleted and added the app back to the i-pads. That work some of the times. Then we received messages that students couldn't join the conversations. Actually that issue was been ongoing. We shut down the i-pads and restarted everything if that didn't work we deleted the app and reinstalled them. Now the translator is not translating in Spanish or any other language. Everything that goes through the app to the students is English.
My district is a Microsoft district. We rely on the Translator for our EL's. They are missing instruction as well as being able to communicate with me and peers.
I wish someone at Microsoft would fix it or least acknowledge that there is a problem.
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Anonymous
2024-10-20T00:00:39+00:00 Are all of us who are having similar issues using an Apple device(s) only or in combination with Android/PC devices? I start my sessions from with my phone, but it’s an iPhone. It was only after @Dana Ungar mentioned their workaround that I made that connection. If that’s the case, the problem would have be some type of disconnect between a Microsoft app and iOS. I will see what happens if I avoid using any Apple devices in the session.
Wish us luck!
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Anonymous
2024-10-24T20:45:18+00:00 I have not been able to even start a conversation if I use the web. It only allows me to join a conversation. The product work great translating for the students into their language, but when they speak a question, I only see what they said in their native tongue, not English. I had high hopes.