i cant login use authenticartor apps, it just ask me the code i cant login on my apps

Hello Musa Pedro Afgana

Good day. Thank you for posting in the community!

I apologize for any inconvenience caused by Microsoft Authenticator. As you have mentioned that you are facing trouble accessing your Microsoft account, it is suggested to contact your IT admin and ask IT admin to reset the Authentication method for your account. IT Admin can do it by follow Manage user authentication options. (If you are not sure who is your admin, can refer this How do I find my Microsoft 365 admin? - Microsoft Support). 

Note: Please coordinate with your Office 365 Global Administrator to handle these steps.  

Delete users' existing app passwords:

For users that have defined app passwords, administrators can also choose to delete these passwords, causing legacy authentication to fail in those applications. These actions may be necessary if you need to provide assistance to a user or need to reset their authentication methods. Non-browser apps that were associated with these app passwords will stop working until a new app password is created.

To delete a user's app passwords, complete the following steps:

1. Sign in to the "Microsoft Entra admin center" as at least a "Manage authentication methods for Microsoft Entra multifactor authentication - Microsoft Entra ID | Microsoft Learn".
2. Browse to Identity > Users > All users.
3. Select Multifactor authentication. You may need to scroll to the right to see this menu option. Select the example screenshot below to see the full window and menu location: 
4. Check the box next to the user or users that you wish to manage. A list of quick step options appears on the right.
5. Select Manage user settings, then check the box for Delete all existing app passwords generated by the selected users, as shown in the following example: 
6. Select save, then close.

While I can provide general assistance, there is a dedicated Microsoft Authenticator community that can provide more specific guidance on resolving 2FA issues. I recommend visiting the community for detailed steps on recovering or resetting your two-step verification settings. Please let me know if you need any further assistance or guidance in the meantime.

I understand your concern but since your problem is related to Authenticator app, I would also like to suggest you post your concern in the related community i.e., Ask a question - "Microsoft Authenticator - Microsoft Q&A" to get the detailed help from the experts.

For more information, you may also check this MS article: Microsoft Authenticator FAQs - Microsoft Support.

Apologies for redirecting you to different community as the members in the category posted focus on the users with out of the box concerns on Microsoft 365 and have limited knowledge on the Microsoft Authenticator; so, to get the fast and better assistance, we have redirected you in the correct path.

If you find my information Helpful, please help me vote on it. With your vote, other users who are looking for the same details on this community site can easily find this thread.

Appreciate your patience and understanding. Have a great day! 

Sincerely,

Md Ashabul Haque | Microsoft Community Moderator