Microsoft Support and Recovery Assistant (SaRA) is Dead? November 2024

Anonymous
2024-11-28T08:06:29+00:00

Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help.

I can't seem to open it anymore.

It was my very effective tool to troubleshoot Office application problems.

Can you help provide alternatives? and must be a Microsoft product like SaRa.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-12-19T16:42:49+00:00

    This is such a horrendous decision to axe this tool. One of the few MS utilities that I could count on to resolve issues... The new get help tool is a childs toy in comparison to SARA. What bean counter decided on this?

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  2. Anonymous
    2024-12-19T22:48:14+00:00

    Any further update on this?

    I'm definitely not going down the uninstall route (in case this makes things worse). I just need to SARA tool back please!

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  3. Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
    2024-12-20T08:41:12+00:00

    Still no news, unfortunately.

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  4. Anonymous
    2024-12-20T10:24:35+00:00

    100% agree. This tool was by far the best thing MS have created since its inception. As you say, obviously, it costs MS too much money to update and maintain. They think they can just feed us scraps and we'll be happy. Well, we're not!

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  5. Anonymous
    2025-01-07T09:59:16+00:00

    Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help.

    I can't seem to open it anymore.

    It was my very effective tool to troubleshoot Office application problems.

    Can you help provide alternatives? and must be a Microsoft product like SaRa.

    Image

    not working get help release the sara

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