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Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help.
I can't seem to open it anymore.
It was my very effective tool to troubleshoot Office application problems.
Can you help provide alternatives? and must be a Microsoft product like SaRa.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Any update yet?
Get Help is useless, bring back SARA
No news yet, unfortunately.
I have sent an e-mail to the Office team, trying to find out what has happened with the original SARA application. I will post back with any updates I get.
Do you have updates?
Why the hell does Microsoft chose to continually cr** all over it's customer base, or more precisely the people who have to implement their often ill functioning products on behalf of customers?
The removal tool, or versions of it, have worked for a number of years and prove very useful in removing unnecessary or unwanted versions of Microsofts Office suite.
Now suddenly we end up on an ill functioning website going round in ever fustratring circles.
I have now had to start manually removing the software as the much vaunted Uninstall feature under Apps does exactly nothing.
Yes nothing.
I managed yesterday to manullay remove all (or appartently all) of the directories and registry entries for the various versions of Office off a laptop.
Then I installed the version of Office I wanted.
Of course then getting Project on it was another hit6 and miss affair.
Today I went through same provedure but hey presto all the various versions of Office are still there on the latop.
****.
Why can't you just leave things alone.
If it aint broke don't try fix it.
J
Everyone needs to go here and vote up the others and give feedback:
https://feedbackportal.microsoft.com/feedback/search/?q=SARA