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Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help.
I can't seem to open it anymore.
It was my very effective tool to troubleshoot Office application problems.
Can you help provide alternatives? and must be a Microsoft product like SaRa.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Couldn't agree more. I am in the IT industry myself and we are now stuck with no option but to purchase something that can replace it. I don't understand why Microsoft would remove this tool.
I found out if you have an older version of SaRA, it will still works exactly as it was.
I have SaRA_17_01_2352_000. This works for me just fine. Search it in google, you will find few links to download.
Good luck.
Having this issue now, i cant uninstall any of my office apps. theres conflicting 2016 and 365 version and i cant fix it now theres no sara tool
Tiffany,
What you can do is follow the steps for a manual uninstallation of Office. See https://support.microsoft.com/en-us/office/manually-uninstall-office-4e2904ea-25c8-4544-99ee-17696bb3027b. Note that it may be a time-consuming process.
Having this issue now, i cant uninstall any of my office apps. theres conflicting 2016 and 365 version and i cant fix it now theres no sara tool