Excel Does Nothing When Inserting/Deleting Rows or Columns

Anonymous
2024-06-06T13:08:38+00:00

When using excel since the May 30th update, Excel does nothing when inserting/deleting rows/columns.

The insert and insert paste row/column options are not greyed out on right click. When the insert option is selected, nothing happens. Same for the Insert sheet rows/columns in the home tab: nothing happens when clicked. No error messages either, it seems like excel just forgets what you told it to do.

This is happening on newly opened blank workbooks as well, so there are no frozen panes, sheet protection, hidden rows, worksheet errors or corrupt workbooks, and there's no point in restarting excel for a workbook that was just opened.

I have already repaired and re-installed office 365.

Restarting the computer allows me to insert rows/columns 2-3 times before it breaks again.

EDIT: added "deleting" and "columns" to initial "could not insert rows"

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

40 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-06-14T13:48:37+00:00

    So I need a test file to reproduce your issue.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-06-14T17:29:20+00:00

    We are also having the exact same problem, on new spreadsheets as well.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-06-15T11:30:42+00:00

    I have the same issue.
    Yet, my Excel is a large formatted double-entry bookkeeping accounting workbook.
    To resolve this issue is of utmost importance.
    Like Rick said, I would often close, then restart Excel, and it would temporarily solve the issue.
    Problem started at around May 30th as well.

    I've tried keeping the file on desktop only (no OneDrive) as I thought it was a OneDrive sync issue.
    It is not.
    I've had to restore previous versions when fatal errors would occur.

    I think there was a recent update to Excel that wasn't vetted correctly.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-06-15T12:45:00+00:00

    I applied this solution an hour ago and have been working throughout this hour on several workbooks; the issue seems resolved.
    I will update the thread in a few days.

    1. updates disabled
    2. I ran the cmd to revert to an earlier version of Office

    Was this answer helpful?

    0 comments