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How do I stop a pop up window from sharepoint asking to use my confidential information.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
On May 31, when the window popped up, I clicked on 'always allow' and entered my password. I have not had the window pop up since then, 7 days. Hopefully that did the trick. THX
Hi mossjoan,
Thanks for posting in the community. We are happy to help you.
According to your description, please provide a full screenshot including the popup window. This can help us to better understand the situation. You can click "Insert Image" to upload the screenshot.
We look forward to your response. Thanks for your cooperation.
Sincerely,
George | Microsoft Community Moderator
Hi George, This is the annoying window that keeps popping up. How do I stop it?
Hi mossioan,
Thanks for posting back.
According to your reply, I suggest you open the Activity Monitor (you can search for it with Spotlight). In the Activity Monitor, search for "SharePoint". You should see "Microsoft SharePoint". Click on it and then click the X in the top bar to stop the process. After that, please check if the pop-up will appear.
Also, if the pop-up window still appears, I suggest you try the following steps to look for this SharePoint keychain and remove it.
a. Close and quit all Office applications.
b. Go to the Finder> Applications> Utilities> Keychain Access. Check if you find this Microsoft Identity. If you can find it, please remove it. If you can't find it, please remove all Identities related to Microsoft.
c. Please restart your Mac and check again.
If the above methods don't help, please post back and let us know. We will keep on assisting you.
Sincerely,
George | Microsoft Community Moderator
Thank you for your instructions George.
I'm a senior and not computer savvy, so this is above my head. Do you know if there there is someone I could call to help walk me through this?