How do I stop a pop up window from sharepoint asking to use my confidential information

Hi Joan,

Thanks for posting back.

I'm glad to know you have resolved the problem. If you encounter any issues while using Microsoft products, please feel free to post in our community and we are happy to help.

Also, if my May 29 reply was helpful, please sign into your account first, and then send feedback on it. This will help other members who have the same concern.

Sincerely,

George | Microsoft Community Moderator

Hi George, On May 31, Friday, when the pop up window showed up, I clicked on ‘always allow’ then entered my password.I have not seen the pop up window since then, fingers crossed.Thanks for your help Cheers, Joan

Hi mossjoan,

Thanks for posting back.

If the pop up window is still there, I suggest you input the password and click "Always Allow".

If you did, and it does not appear to solve the problem, please try the following steps to remove the Office keychain and OneDrive keychain.

a. Close and quit all Office applications.

b. Go to the Finder> Applications> Utilities> Keychain Access. Select login on the left sidebar, select "All Items", and delete all items with Microsoft and Office in the name, such as "com.microsoft.oneauth….." (right-click the item and select Delete).

c. Please restart your Mac and check again.

We look forward to your response. Thanks for your cooperation.

Sincerely, 

George | Microsoft Community Moderator

Hi Geore,

Thank you for your clear instructions. I followed them, but the pop up window is still there :(

Cheers, Joan