Need help installing Office home and Student 20211

Question

Need help installing Office home and Student 20211

Anonymous

I am installing office home and Student 2021 on Android tablet (Samsung Galaxy A7) I have installed and the installation is confirmed under subscription portal as added to your account May 28 2024.

When I open Word it's asking me for a subscription

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Answer 1

Hello Howard Baysah.

Welcome to the Microsoft Community.

I understand that you want to install Microsoft 365 apps on your tablet.

It should be explained to you that Office products are currently divided into perpetual license products and Microsoft 365 subscriptions. The Office Home & Student 2021 you have falls into the former category; after you purchase this product, you can use it on one device but will not receive subsequent feature updates, and it is not supported on mobile devices.

Currently, Office is free for mobile devices up to 10.1 inches in size, but if your device is larger than that, then you will need a Microsoft 365 subscription to use Office products on it.

I hope my explanation has answered your questions and thank you for your understanding and support.

Best Regards

Eliac | Microsoft Community Support Specialist