MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-23T10:16:43+00:00

    Look forward to a fix, as with the others here, I've tried shutdowns, updates, cleared autosaves and cache, no solution and so using google docs but not ideal. I cant work and nether can a bunch of my colleagues, this is really not great

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  2. Anonymous
    2024-05-23T20:07:25+00:00

    OMG this is happening to me right now, it started two days ago! How can I fix this?

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  3. Anonymous
    2024-05-24T00:04:27+00:00

    Issue resolved. Roll-backed Word to another version- it seems to be working fine.

    Mac online support can help you do this if you are unsure.

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  4. Anonymous
    2024-05-24T01:47:41+00:00

    I'm also starting to think that the media needs to be following this. Microsoft is a huge company and not fixing an issue that renders World non-functional for MAC users is causing a lot of damage in missed deadlines and lost time trying to fix the issue or convert documents to something else. I"m stuck because I have major projects linked to Excel documents and I"m not sure what to do at this point. I'm full time work and full time school and I don't have the time for re-doing everything from scratch on MAC software. Well if I do that - I'm sticking with MAC software and cancelling my Office 365 subscription (this is my school MS account but the issue is the same with our home and family one).

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  5. Anonymous
    2024-05-24T01:59:53+00:00

    I 100 percent agree. A company the size of MS with its technicians should have fixed the issue by now. Just spoke with someone from MS tech support as part of a follow-up consulate. I told him of the bug- this forum- he didn't even know about it. When l get home l will send him the thread link.

    I recommend screenshooting all thread comments for media exposure.

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