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EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.
I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.
I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.
I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's happening to me, in larger Word documents. There are waves when every edit I make, every attempt to move to another section of the document I'm working in, attempts to scroll from one place to another, etc., involve a spinning wheel and several seconds of latency. I'm using an M1 iMac with 2G storage and 16G RAM.
My document is 5 MB and I am having a severe lag, especially when using Track changes. I have 500 GB storage and 16 GB RAM, and it used 100% of my CPUs just to scroll within the document. I am constantly getting the spinning wheel as well, too. My IT dept tried to revert it back to an earlier version but the Microsoft Updater would not let it revert. So now I am stuck with this brick :(
Do you have a solution for the latency issues for apple users with version 16.88?
This seems to be happening to everyone who updated word in May and who works on a Mac. I had this, it was a nightmare. I uninstalled the updated version of word and went back to 16.84 and switched off auto updates and this worked. I know others have tried and cannot get the older version, but I think it can be bought online (the 2021 microsoft office package).
I'm going to keep this system until I submit. my thesis or until Microsoft use some of their billions to actually provide a service to their customers and fix the bug in the updated 16.84 versions.
I hope that helps, others in this forum might know more or have more updated info, or someone from Microsoft might actually post something helpful on this to let us all know whats going on internally to solve this issue for Mac users?
This has been going on since May. It's now late August. When exactly is Microsoft going to fix the problem? And will they be giving us a refund for the period during which their product has been unusable?