MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

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  1. Anonymous
    2024-05-28T02:21:31+00:00

    I've given up waiting. I've switched over to Pages and Numbers. They work just fine on the Mac. See ya later Windows.

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  2. Anonymous
    2024-05-28T02:13:25+00:00

    Just want to add that I've been having this same issue for several weeks now. I have the Office 365 for Mac subscription. For those of you that did roll back Word to an earlier version, did you have any issues with Word documents that are saved on your desktop? Do I understand correctly that I'd have to uninstall and roll back all the apps in Office 365?

    I'm not sure I feel comfortable rolling back the most current version of Word, much less the entire Office 365 because it's just a temporary fix. I'd like it actually fixed because the suggested 'temporary fix' sounds very time consuming. Ugh - I guess I'll hold off until I have time to call Microsoft.

    I'm surprised Microsoft hasn't fixed this bug yet because Word has crashed many times for me recently and each time I've sent the crash reports to Microsoft. My 1st crash report was probably sent weeks ago so I'd think Microsoft would be aware that Mac users are having these issues with the most current version?

    Thanks though to all of you trying to help everyone having these issues! :) JS

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  3. Anonymous
    2024-05-27T18:47:39+00:00

    I am having the same problem. It started last week. I'm on a Macbook Pro v14.5 (23F79) and have never had problems in the past.

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  4. Anonymous
    2024-05-27T16:28:09+00:00

    Bob-

    To clarify, does this mean we

    Will use the former OS and ms word won’t lag?

    Then when Sonoma is ready to be launched with the big fix, we’ll be informed?

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  5. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2024-05-27T16:10:33+00:00

    @All

    Apparently v16.85.2 has not yet been released to the Current Channel.

    Use Help> Check for Updates then click the Advanced button & select Current Channel (Preview) from the list of Update Channels. The 16.85.2 update then will be available.

    You can revert to Current Channel after updating if you wish.

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