MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Newest
  1. Anonymous
    2024-08-26T16:36:20+00:00

    Do you have a solution for the latency issues for apple users with version 16.88?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-08-26T16:34:42+00:00

    My document is 5 MB and I am having a severe lag, especially when using Track changes. I have 500 GB storage and 16 GB RAM, and it used 100% of my CPUs just to scroll within the document. I am constantly getting the spinning wheel as well, too. My IT dept tried to revert it back to an earlier version but the Microsoft Updater would not let it revert. So now I am stuck with this brick :(

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-08-25T07:15:54+00:00

    It's happening to me, in larger Word documents. There are waves when every edit I make, every attempt to move to another section of the document I'm working in, attempts to scroll from one place to another, etc., involve a spinning wheel and several seconds of latency. I'm using an M1 iMac with 2G storage and 16G RAM.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-08-18T21:04:15+00:00

    I have a 2024 macbook air with the M3 chip and noticed this lagging issue a week or so ago as well. I also use Microsoft 365. If anyone has a solution please let me know. Is this because of an apple update or a microsoft update?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-08-17T23:36:40+00:00

    Thank you so much!

    I was able to download the earlier version and everything appears to be working well. I am so relieved I'm in tears. I have lost so much time to this disaster. Now I can finish my work and get it back to my student.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments