MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

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  1. Anonymous
    2024-05-24T23:24:06+00:00

    Please let us know what they said.

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  2. Anonymous
    2024-05-24T23:12:57+00:00

    I have this issue as well. It started last week and I have tried everything, including getting a new computer. I am an academic and it has cost me a week of work. This is amazing terrible for a company like Microsoft. Why is this not yet fixed.

    MacBook Pro M3 Max 2023

    Sonoma 14.5

    I just uninstalled Word and reinstalled an older version. If that does not work than I don't know what to do.

    Can someone call me?

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  3. Anonymous
    2024-05-24T22:34:25+00:00

    Someone from MS is calling today at noon. I will provide him with your feedback, and he can do what you suggest.

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  4. Anonymous
    2024-05-24T19:13:31+00:00

    Hey! I followed the instructions given to me here in the other thread I posted: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-word-lagging/f1974a66-dead-4ccd-b5cd-4497b35ba41e?messageId=19447bf9-ff41-45be-9f96-881bf8a14ac9

    This worked for me so far. Make sure you uninstall all microsoft products. Like excel, outlook, teams etc. I just put them in the trash and emptied the trash. Then I downloaded the old version that they said to download in the thread linked above. As it was finishing downloading, there was a pop up regarding updates and I made sure to unselect auto updates that way it does not update to the new version.

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  5. Anonymous
    2024-05-24T19:02:46+00:00

    Microsoft word is lagging and is becoming too slow to use. If I restart the problem resolves for a couple of hours but then returns. I tried to re-install the old version before I updated as I wasn’t having any issues before then (as advised) but the problem persists. I can go on any other app on my Mac and there is no delay. When I go onto Microsoft word my Mac fan comes on and my cpu is showing at around 100.3% for Microsoft word. Any more suggestions to fix this?

    Many thanks,

    Nancy

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