OneNote fingerprint unlock is not working

Anonymous
2024-07-22T11:08:18+00:00

When setting up a protected section on Onenote on my samsung fold6 it I enable the box that says use fingerprint next time but when I go to unlock it again it asks for the password again with the use fingerprint box still enabled. It never lets me use my fingerprint to unlock the sections. Anyone know a fix for this?

Microsoft 365 and Office | OneNote | Other | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

72 answers

Sort by: Oldest
  1. Anonymous
    2025-01-06T00:27:36+00:00

    Are you still using the Jan 2024 apk? Or did you update in the Playstore after sideloading the apk? I tried with the Jan 24 apk, then updated in the Playstore and it still won't prompt for a fingerprint :(

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-06T00:41:09+00:00

    Thanks. Maybe there's no solution to my problem, though I've seen other folks in my position posting online. You get used to unlocking with fingerprint and then the app decides to demand a password instead. What I thought was the right password isn't working, but it's so long since I had to use it. Surely there's some way to get it to accept a fingerprint again...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-01-06T01:01:34+00:00

    I juusssssst checked it, there is no update in the play store so it's on the newest version. When I opened the app itself, I was greeted buly the intro for the new cards feature. So def on the newest ver.

    The fingerprint unlock is still working. Image

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-01-27T14:42:40+00:00

    You are genius bro. You saved me from typing multiple times my password on onenote. Thanks a lot.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-27T14:53:52+00:00

    Hi bro,

    1st you uninstall any onenote from the phone, then download & install this version of one note from

    here: https://www.apkmirror.com/apk/microsoft-corporation/onenote/onenote-16-0-17231-20016-release/microsoft-onenote-save-notes-16-0-17231-20016-android-apk-download/

    install it by giving permission to install from unknown sources. After installation open the onenote & login, then open the password protected notebook/page & put password with clicking on the toggle to open with fingerprint from next time. after opening the notebook/page, close the app & open it again.. check if this time it works with fingerprint. If it works then update the Onenote app from the google playstore, & then check again. It will continue to work.

    Was this answer helpful?

    0 comments No comments