OneNote fingerprint unlock is not working

Anonymous
2024-07-22T11:08:18+00:00

When setting up a protected section on Onenote on my samsung fold6 it I enable the box that says use fingerprint next time but when I go to unlock it again it asks for the password again with the use fingerprint box still enabled. It never lets me use my fingerprint to unlock the sections. Anyone know a fix for this?

Microsoft 365 and Office | OneNote | Other | Android

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  1. Anonymous
    2025-01-02T02:00:05+00:00

    LKR307 Solution Worked for me - thank you!

    But APK Mirror is a scary site and difficult to navigate around all of the ads that seem to be walking you through their process. Be careful!

    Sure would be nice if Microsoft would repair this problem with their app so we would not have to go to possibly questionable sites to download possibly questionable files. But Microsoft does not seem to want to do that, and instead risks people abandoning their software, as they should. Safe to say there are probably a few alternative note-taking apps out there!

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  2. Anonymous
    2024-12-20T20:11:51+00:00

    I had the same frickin' issue when I switched to my new phone, so I felt it was an issue with the current version of onenote and "EURAKAH" I found a solution.

    All you have to do install a previous APK version of onenote and then update it to the latest version through play store and the fingerprint unlock works. I installed the January 19, 2024 APK version from apkmirror. I recommend others as well to download from this website as it is malware free and has authentic apps.

    Worked for me on Samsung Galaxy S21 5G. Thanks for the tip

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  3. Anonymous
    2024-12-15T20:06:54+00:00

    Sadly this won't work for me, I have a Fold 6 and even with google secuity etc off I can't install the older versions of most apps, even on my previos S23 because it's incompatible apparently so dumb....

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  4. Anonymous
    2024-12-15T19:40:30+00:00

    I had the same frickin' issue when I switched to my new phone, so I felt it was an issue with the current version of onenote and "EURAKAH" I found a solution.

    All you have to do install a previous APK version of onenote and then update it to the latest version through play store and the fingerprint unlock works. I installed the January 19, 2024 APK version from apkmirror. I recommend others as well to download from this website as it is malware free and has authentic apps.

    YOU ARE THE MAN!

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  5. Anonymous
    2024-11-19T07:18:37+00:00

    Lame answer...it's BROKEN for One Note NOT. A phone issue lmao! It's been wonky for a year or more now.

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