OneNote fingerprint unlock is not working

Anonymous
2024-07-22T11:08:18+00:00

When setting up a protected section on Onenote on my samsung fold6 it I enable the box that says use fingerprint next time but when I go to unlock it again it asks for the password again with the use fingerprint box still enabled. It never lets me use my fingerprint to unlock the sections. Anyone know a fix for this?

Microsoft 365 and Office | OneNote | Other | Android

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  1. Anonymous
    2024-08-04T15:04:11+00:00

    Can you link which APK you used please? as the ones I keep trying error out. Thank you for finding a solution

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  2. Anonymous
    2024-08-04T14:45:14+00:00

    Worked for me as well! GREAT FIND!!

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    4 people found this answer helpful.
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  3. Anonymous
    2024-08-03T20:47:24+00:00

    I had the same frickin' issue when I switched to my new phone, so I felt it was an issue with the current version of onenote and "EURAKAH" I found a solution.

    All you have to do install a previous APK version of onenote and then update it to the latest version through play store and the fingerprint unlock works. I installed the January 19, 2024 APK version from apkmirror. I recommend others as well to download from this website as it is malware free and has authentic apps.

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  4. Anonymous
    2024-08-03T05:55:23+00:00

    I have a new Xiaomi 13T phone with Android 14 (HyperOS) and am experiencing the same issue. It's reassuring to see that I'm not alone and it's a OneNote problem. Other apps on my phone that require fingerprint verification work without any issues.

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  5. Anonymous
    2024-08-02T01:56:34+00:00

    I think this might be tied to an Android version. I was using a pixel 7 pro for the past 1.5 years and had no problem with this issue. I recently changed my device to a Samsung Galaxy S24 Ultra. I am up to date on OS with Android 14, and One UI 6.1 and security patch level July 1, 2024. I have un-installed and reinstalled Onenote from the Google Play store and am using version 16.0.17726.20082. Fingerprints are working for other apps such as Samsung Pass, Google Wallet, and phone unlock. I have deleted and recreated my fingerprints, and reaffirmed through MS authenticator. Even though I select "use fingerprints on next unlock", I am not even prompted for biometrics and instead have to type in my PW to access the protected section.

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