OneNote fingerprint unlock is not working

Anonymous
2024-07-22T11:08:18+00:00

When setting up a protected section on Onenote on my samsung fold6 it I enable the box that says use fingerprint next time but when I go to unlock it again it asks for the password again with the use fingerprint box still enabled. It never lets me use my fingerprint to unlock the sections. Anyone know a fix for this?

Microsoft 365 and Office | OneNote | Other | Android

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  1. Anonymous
    2024-09-11T09:38:16+00:00

    Hi! allan__ 

    Thank you for your response!

    We will actively feedback on this issue, and I also suggest you vote for the feedback initiated by enthusiastic user @OvidiuPopescu, the more votes you get the easier it will be to get the attention of the development team: OneNote fingerprint unlock is not working · Community (microsoft.com)

    Best Regards Eddy | Microsoft Community Support Specialist

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  2. Anonymous
    2024-09-10T10:49:00+00:00

    Eddy,

    There's a solution to this in the reply below that I paste. It finally work for me after pulling my hair out. Would you please pass this on to the OneNote team so that they can look into a real solution instead of the work around mentioned by LKR307?

    Thank you

    LKR307

    Replied on August 3, 2024

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    I had the same frickin' issue when I switched to my new phone, so I felt it was an issue with the current version of onenote and "EURAKAH" I found a solution.

    All you have to do install a previous APK version of onenote and then update it to the latest version through play store and the fingerprint unlock works. I installed the January 19, 2024 APK version from apkmirror. I recommend others as well to download from this website as it is malware free and has authentic apps.

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  3. Anonymous
    2024-09-10T10:45:06+00:00

    Thanks, was pulling my hair out

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  4. Anonymous
    2024-09-06T16:14:09+00:00

    Microsoft forces people to install app from untrustworthy sources

    Nice job Billys

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  5. Anonymous
    2024-09-06T15:45:10+00:00

    Thank you!!!!! This worked for me too!

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