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I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The functionality finally started to work again on MacOS. I had to reshare the folder, but that is no problem.
Hallelujah!
Mat445, what do you do to solve this problem? On your Mac all shared folders return to appear like a folder or continue as a URL link?
For me and others who have written about this problem, it just gets fixed without doing anything. I did nothing and one day the shared folders were back as folders. One day everything was fine, the next day it was a URL, then back again to folders.
It's May 2025 and I'm facing the exact same issue.
In March 2025 it wasn't a problem and I managed to download the folder I'm shared with. Now I can't access this folder on the Mac I hadn't made the backup.
Isn't this ever going to be solved?
Hi I have exactly the same issue, my folders desapear on first days of March 2025 on my MAC. I have uninstalled and installed again Onedrive around 6 times, last one was 10 minutes ago and the problem persists.
I have a MACBOOK PRO M2 2022 with macOS Monterey Version 12.05.
Will the problem be my the old version of my IOS. Please help me with my problem I cannot keep working like this I loose a lot of time.
Thank you.
Sorry for late reply. When OneDrive shared folders stopped working with no fix date, I switched to using Google Drive instead of OneDrive. Then OneDrive magically started working again (nothing to do with using google drive). I'm staying on google drive because it works and I have had no problems. I realize this is not a solution for everyone because it can be a pain to move all the folders to google drive, and have everyone else change, which might not be feasible.