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I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The problem exists from June 2024. I think that they thought that we forget about the issue and process with disabling the shared folders again. I wrote them the service ticket and they asked me if I'm sure that it's internet shortcut. In 2024 they at least were lying that they are working on the solution ;)
hi anyone with this problem,
it's all nice to report to each other that we have the same problem.
however not helping at all.
is there a way to get a proper answer from Microsoft regarding this issue?
If any lawyers are reading this, I hope someone creates a class action lawsuit against Microsoft for failing to provide this basic functionality that is advertised as a part of the offering (that we are paying for), and negligently failing to fix it for many months.
Funny to get sales emails from Microsoft reps trying to sell this Copilot vaporware when they can't get basic file sharing to work.
What are these WFH engineers getting paid $400k to do all day?
We didn't get any answer from MS from June 2024. It seems that the don't care.
And today all shared folder changed into url file. So OneDrive is 100% not usable for me and family.
had this morning the same issue
Is there a solution ?