Mac Onedrive app: shared folders don't appear in Finder any more, and files seem to be online only.

Anonymous
2024-06-09T10:31:20+00:00

I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.

Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.

The folder is fully available when I access Onedrive through the web.

I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.

I have tried the following:

  • restarted the Mac
  • Signed out of Onedrive and signed back in again
  • Uninstalled and reinstalled Onedrive
  • In the web Onedrive I have clicked "add shortcut to my files". This places a url to the oneline folder in finder, which is useless.
  • Reset Onedrive via "Show Package Contents", etc....

Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2025-02-21T18:28:49+00:00

    I had the same problem on a PC (Win 11) after a major update, in June 24.

    Tried everything, the only solution was:

    • format and reinstall everything
    • delete the old user (delete the micro$oft account!)
    • create a new AND DIFFERENT user (with different mail address, of course).
    • upload my previous backup on the new OneDrive.

    It worked, but yesterday (FEB 25) the issue is back. In the next days I'll wipe again PC and so on.

    And today, on another computer (MBPro) with different user, same problem. So I think I'll have some work to do.

    It's not a big solution, but it's the best I found.

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  2. Anonymous
    2025-02-21T03:48:51+00:00

    nothing

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  3. Anonymous
    2025-02-20T07:18:00+00:00

    Is there a fix for this issue now already.

    This post is from june 24

    Now feb 25

    Shared onedrive folders look like urls in finder on Mac

    Only happened a few days ago.

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  4. Anonymous
    2024-12-17T22:25:34+00:00

    Someone really needs to create an exact clone of Excel and release it on a torrent. Then there would be no reason for anyone to continue to pay ransom payments to a company that has such disdain for its own customers and such disinterest in the customer experience.

    I really hope whatever product manager is responsible for this becomes unemployable.

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  5. Anonymous
    2024-12-17T17:56:10+00:00

    I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.

    Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.

    The folder is fully available when I access Onedrive through the web.

    I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.

    I have tried the following:

    • restarted the Mac
    • Signed out of Onedrive and signed back in again
    • Uninstalled and reinstalled Onedrive
    • In the web Onedrive I have clicked "add shortcut to my files". This places a url to the oneline folder in finder, which is useless.
    • Reset Onedrive via "Show Package Contents", etc....

    Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.

    Same problem here

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