Mac Onedrive app: shared folders don't appear in Finder any more, and files seem to be online only.

Anonymous
2024-06-09T10:31:20+00:00

I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.

Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.

The folder is fully available when I access Onedrive through the web.

I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.

I have tried the following:

  • restarted the Mac
  • Signed out of Onedrive and signed back in again
  • Uninstalled and reinstalled Onedrive
  • In the web Onedrive I have clicked "add shortcut to my files". This places a url to the oneline folder in finder, which is useless.
  • Reset Onedrive via "Show Package Contents", etc....

Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-01T09:40:55+00:00

    Same issue here. Did anyone discover a workaround?

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  2. Anonymous
    2025-02-28T19:02:37+00:00

    Same issue here.

    Please fix this

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  3. Anonymous
    2025-02-28T14:01:13+00:00

    It is now February 28th, 2025 and this just happened to me. All my work files are on a shared One Drive folder and I am unable to work like this. Is there still no solution for this? After al this time? This is just unacceptable. Has anyone found a way to get the folder back in their Mac?

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  4. Anonymous
    2025-02-28T12:20:09+00:00

    Stesso problema anche io su 3 pc differenti

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  5. Anonymous
    2025-02-28T10:24:43+00:00

    I have the same isssue on my iMac M1, and my Mac Mini M4 Pro, since two days ago. What's the status of resolving this issue?

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