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I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue here. Interestingly, my Mac Mini M2 is affected with the issue. The same link on my MacBook Pro currently still works as expected. This is a very annoying issue as I work in the finder, not with the onedrive browser interface.
Good (?!?) morning Microsoft users,
As the time goes, I read more and more claims from you about the issue with OneDrive local folders disappearing from our computers and turning in a link to onedrive.com, as it is a great way to work with... No reply, no solutions from Microsoft!!
I have been struggling more and more as I use OneDrive (Microsoft) either for work and for personal purposes and lately I'm having troubles with co-working teams due this failure from OneDrive.
What I have done now is to reactivate DropBox and, what I wouldn't preferred, GoogleOne, a tool really similar to Office365 with same office tools, cloud storage, etc.
Teams are getting comfortable with the change (office tools from Google are very similar and great -need to get used to, of course) and the price is equivalent.
I'm very sorry to farewell Microsoft but there is no other way. What users are suffering isn't fair at all.
I'll write in others forums too to spread the word to as many user as possible to have them quitting from Microsoft apps and claiming reimbursements.
The change cost a bit but it isn't as bad as it figures out.
All the best with your new adventures with other office/storages apps.
thank you for doing that. I guess we should move over to drop box.
ya they are either dumb as a rock, or no one is keeping them aprise of this issue that has been open for over a year!
same here. Have been speaking to them for a year now. completely clueless.