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I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
same since 2 weeks on MacOS
unkink & relink, uninstall et re-install onedrive
nothing work
all my shared folders are xxxxx.url
Can't do anything, just work online
I notice the same issue here today. The shared folders are replaced by URL's on March 12th 2025. Shared folders are not available on my PC anymore. Online they are still available and accessible. I am on Mac Sequoia 15.3.2. The OneDrive version is 25.031.0217.0003.
Very annoying!
Last year, I already moved away from my paid Microsoft subscription to the free Google Agenda for managing my agenda('s), because of ongoing issues with Microsoft's Agenda. Should I do the same for cloud storage?
I'm using Windows 10 Home and I'm experiencing this absurd inconvenience for about 3 weeks. Shared folders with personal files and work files have turned into URL shortcuts. My family plan ends in about 1 month and I'll probably switch to Google Drive, where we've never experienced this type of problem. All the management of my personal and work files, attaching photos to folders and photos from folders to documents and reports has become a laborious hassle, far from the ease I once paid for. It's absurd to realize that this situation has been happening to so many users for so many months and the OneDrive staff doesn't cancel this type of activity from their software. It seems like they're too lazy to work and, on top of that, they hinder and harm the activities of thousands of customers. Changing cloud drives really seems to be becoming the only option.
This issue is open since June 2024.
Microsoft team had mentioned on June 2024 that they are trying to solve it in this thread itself.
Till date this issue is not resolved and impacted people are increasing. I am one of them.
Not sure when this will be resolved.
Same issue for me and for all people I know using OneDrive, this is no longer some but must be global.
I'm presently suggesting to the company to start using DropBox as it has been reliable for me for the last 10 years.