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I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
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At this point, small business users should just give up on this. Microsoft don't care. We use Google drive if we're sharing, otherwise dropbox.
This is so frustrating! I have had the same problem appear on my MacBook in the last few days and I can no longer save files to my shared folder. Super irritating since the folder contained years of files from my old computers.
I just encountered the 'shared folders becoming internet shortcut' issue since yesterday & therefore I'd like to report it here.
I searched the internet, it seems this has been quite a widespread issue since June 2024,
9 months almost & still no fix from MSFT? That's a shame. Pls, fix this ASAP.
I'm using One Drive with my family. Last year I lost access to one shared folder. Today I lost access to another one. They said they are working on solution, but the situation seems to be worse and worse.
I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
- restarted the Mac
- Signed out of Onedrive and signed back in again
- Uninstalled and reinstalled Onedrive
- In the web Onedrive I have clicked "add shortcut to my files". This places a url to the oneline folder in finder, which is useless.
- Reset Onedrive via "Show Package Contents", etc....
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
Same problem here