All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-21T15:03:12+00:00

    Based on what another person said about OneDrive being the problem, I checked to see if OneDrive had been recently installed.

    Sure enough, OneDrive was installed yesterday, March 20, the same day all my recent & pinned documents disappeared.

    I uninstalled OneDrive and that seems to have fixed the problem.

    It didn't restore all my pinned documents, but all my recent ones are there, so I can repin them.

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    5 people found this answer helpful.
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  2. Anonymous
    2024-03-21T15:07:57+00:00

    I uninstalled OneDrive (Was not linked either). Rebooted. It did not fix the problem.

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  3. Anonymous
    2024-03-21T15:08:43+00:00

    I cannot even pin new items and I still don't see any of my opened documents from today show up in recent.

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  4. Anonymous
    2024-03-21T15:13:00+00:00

    Please share a link to this other thread if you still have that handy. Thanks!

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