All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-21T05:02:04+00:00

    I have the same problem. Plus, when I open the documents, they don't end up in the history.

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  2. Anonymous
    2024-03-21T05:05:15+00:00

    The idea that some how the display settings might be it is not the root cause.

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  3. Anonymous
    2024-03-21T05:06:12+00:00

    I have the same problem. Pluse when I do open something, then close the program, then open it, the recent files aren't updated.

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  4. Anonymous
    2024-03-21T10:25:50+00:00

    Hi Kevin D

    I am an Independent Advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

    I am sorry to hear that you are experiencing this issue and I hope that the following suggestion will work in your case.

    Can you please open Windows Explorer and past the link below?

    C:\Users%username%\AppData\Roaming\Microsoft\Office

    You should see the Recent folder and perhaps you can open the documents from there as a workaround until the recent documents show up in Word and Excel again.

    Please let me know if that helped.

    Regards

    Casper

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