All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-20T20:33:55+00:00

    I am having this exact same problem, it started today also. Any luck?

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    5 people found this answer helpful.
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  2. Anonymous
    2024-03-20T20:37:24+00:00

    No luck yet, hoping someone has an answer...

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  3. Anonymous
    2024-03-21T02:05:46+00:00

    I am having the same problem.

    I also did the repair, both options, and the problem still exists.

    No pinned documents show

    No recent documents show, although now I have two "recent" documents showing from 2018.

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    3 people found this answer helpful.
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  4. Anonymous
    2024-03-21T04:59:18+00:00

    You just throw out stuff

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