All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-23T14:43:01+00:00

    This morning the problem disappeared. In Excel, Word, and Publisher the recent documents started to show up again.

    You don't have to roll back or do anything.

    I am going to make sure Microsoft 365 isn't on my machine and I am going to do everything possible to Keep One drive disconnected in every way.

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  2. Anonymous
    2024-03-23T14:43:52+00:00

    Just wanting you to know, my problem disappeared without doing anything. But I am not using Microsoft 365, so your answer is correct also.

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  3. Anonymous
    2024-03-23T15:19:24+00:00

    I agree with David..."it must involve OneDrive and how Word interacts with that server-based data". My recent list functionality also has returned without an update. Yesterday, I totally uninstalled One Drive as I've always been suspect of it anyways. This didn't help. Today everything is fixed however, when I click the Open icon, "OneDrive - personal" is still displayed. If I click on it and right-click the folder and select "Copy path to clipboard" and paste it to notepad, it displays "https://d.docs.live.net/........".  If I paste the URL into a browser, it brings me to One Drive online with my account info.

    Hey, Microsoft. I do not want One Drive! I have uninstalled it. Do not host web space for files from my computer. I do not want this!

    One other note. I never "Stay logged in" when signing into Microsoft and until yesterday everything has worked fine. Now, I can no longer run an Office app that's installed on my PC without being logged in to my Microsoft accoutn. Hmmmm. Cut it out Microsoft!

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  4. Anonymous
    2024-03-23T15:50:10+00:00

    Now I can open Office apps without being logged in but it says it's unlicensed and all functionality for editing anything is lost. When I log in, they walk me through a series of screens regarding sending them optional data. Account > Account Privacy > Manage Settings displays more options for sharing additional data, a number of which are checked by default. If I log out, any recent files that were opened while being logged in disappear so MS is in fact keeping track of the files that we open.

    Anytime you log out and log back in, you are forced to restart the Office application and go through the four screens requesting to send diagnostic data.

    Cut it out Microsoft!

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