All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-22T03:41:58+00:00

    Alternately, Microsoft refusal to fix this problem could also give us more reasons to seek alternative OTHER than Microsoft 365 to do the job.

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  2. Anonymous
    2024-03-22T01:31:12+00:00

    This conforms my earlier comment that MS is probably using the same code for all its Office applications and all platforms, so when a bug appears in one application (Word in this case) they are afraid to change anything.

    It's a terrible design approach, since over time maintenance becomes harder and harder. I suppose they'll use that as pressure for affected users to upgrade to something newer. The almighty dollar rules.

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  3. Anonymous
    2024-03-22T00:54:59+00:00

    Same problem. I agree with previous posts that it appears OneDrive related. My history disappeared except for the last files I saved to OneDrive (I primarily use Dropbox), which were months ago.

    Tried uninstalling OneDrive but no success. Hoping MS resolves this.

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  4. Anonymous
    2024-03-21T23:02:38+00:00

    Don't worry. I'm sure once a Microsoft developer asks Co-pilot how to fix the problem, it will be solved instantaneously.

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